More Toll Free Government Use

Rapid City employees may soon be able to report possible cases of fraud or theft simply be dialing a toll free telephone number. The Rapid City Council is considering implementing an anonymous third-party hot line to help discover misuse of city resources similar to one already in operation in Sioux Falls. This is just another way that governments are utilizing toll free service to help save money and to help their constituents. Over the past decade, we have seen toll free grow in use by small towns, counties, states and the federal government.

What Part Does the FCC Play in Regulating Toll Free Phone Numbers?

The Federal Communications Commission (FCC) regulates the use of toll-free numbers and establishes rules on how they can be obtained and used.

Launched in 1967 by AT&T, 800 numbers came under the purview of the FCC in the 1980s when the phone service monopoly broke apart. In 1991, the FCC required that toll-free numbers be portable, meaning that a toll-free number subscriber can “port” his or her number to a new provider when changing toll-free number service providers.

Read more here.

Interesting Article About Changes in Telecommunications

Interesting Article on changes in the telecommunications industry: http://www.enterprisenews.com/business/x1070618535/MASS-MARKET-Landlines-lose-their-relevance

Dearth of Numbers Causes Concern

An unprecedented decrease in the availability of 1-800 numbers in 2008 has telecommunications experts concerned about the depletion of quality available numbers within the toll free sector. Recently, a member of the Tollfree Advisory Committee at SMSGOV.com said this scarcity of really good numbers is causing a rush to get new toll free numbers. Toll free phone numbers are considered one of the best marketing tools, particular during recessionary financial times.

Home Use of Toll Free Numbers the Newest Trend

Personal use of toll free phone service has skyrocketed in the past five years. Adults are now routinely providing elderly parents on a fixed income with an 800 number. Parents are hooking their kids up with toll free service so they can keep in constant communication. And experts say this trend is not a passing fancy. Toll free service for personal use is here to stay.

Read more here.

Who is in Charge of all the Toll Free Numbers?

The millions of subscribers signing on for toll free service each year are quickly learning about the vital role of the 800 Services Management System (SMS/800).

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.

Read more here.

Experts Agree Toll Free Shortage Looks Dire

Government officials and telecommunications insiders agree that say something must be done to offset the problem of depleted supplies of available toll free numbers. But will this mean a possible rationing program and a tougher crackdown on the burgeoning black market? Attempts to profit from the illegal sale of 800, 888, 877 and 866 numbers are in response to rapidly dwindling supplies. As with any commodity in high demand, a black market for toll free numbers has emerged. Some feel that rationing may just make the problem worse.

We Have The CALEA Info

Get the CALEA details here.

Demand for 800 Numbers Surpasses Expectations

So, where are all the 800 numbers going? Industry experts say toll free service is now a staple of any type of business. Small business owners, following the lead of the CEO’s of nearly half the Fortune 500 companies, are securing toll free vanity phone numbers as a strategic marketing tool. Personal use of toll free numbers has skyrocketed as parents secure an 800 number to stay in touch with their teens, college-aged children, and elderly parents.

Read more here.

Bill Murray Gets Personal Toll Free Phone Number

Read this post by the digital spy regarding Hollywood actor and comedian Bill Murry:

Bill Murray has claimed that he set up his own toll-free hotline where studio executives and agents can leave a message because he doesn’t want to be harassed by them. The actor has insisted that if the message is “interesting” enough, he returns the call but otherwise he enjoys the hassle-free method of avoiding trivial business meetings, reports Contactmusic.

The 59-year-old said: “I have this phone number that they call and talk. And then I listen. I just sort of decide. I might listen and say, ‘Okay, why don’t you put it on a piece of paper, and if it’s interesting, I’ll call you back, and if it’s not, I won’t’.