No Mystery Behind 800 Shortage

Where are all the 800 numbers going? Industry experts say toll free service is now a staple of any type of business. Small business owners, following the lead of the CEO’s of nearly half the Fortune 500 companies, are securing toll free vanity phone numbers as a strategic marketing tool. Personal use of toll free numbers has skyrocketed as parents secure an 800 number to stay in touch with their teens, college-aged children, and elderly parents.

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How Does the FCC Effect Toll Free Service?

FCC’s rules designate the criteria for determining the status of each toll-free number, and prohibit “warehousing” and “hoarding” of toll-free numbers. However, the FCC does not oversee the assignment of toll-free numbers and does not have direct access to the toll-free number database maintained by the 800 Services Management System (SMS/800).

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How Does the SMS800 Effect Toll Free Numbers?

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.

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Many Look Forward to Release of 855 Numbers

There have been shortages of good toll free numbers in the past. Remember, that to overcome shortages of 1-800 numbers, the 888 and 877 numbers were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers were added. Toll free numbers have become such a valuable commodity that the stock is once again depleted. Many people are asking……Where are the reserved 855 numbers? Will they be released soon?

What are your thoughts on the 855 numbers?

Why Is Obtaining a 1-800 Number So Time Consuming?

Once used primarily by big businesses, 800, 888, 877, and 866 toll free numbers are now popular with small businesses, charities, churches, and for personal use. Toll free service has become a staple of all successful businesses. Demand has grown quickly but the supply of numbers has remained stagnant.

Adding to the problem, insiders say 800 numbers retired back to the main database for someone else to use are scarce. Toll free numbers have such an extreme positive impact on any company, that it is rare for business owners to cancel their numbers. A plea for unused numbers to be released offered a brief reprieve earlier this year. But within weeks, the supply dropped again as thousands of new subscribers invested in toll free service each day.

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Toll Free Service Has It’s Advantages Over Local Services

Experts say that consumers recognize that many of the advantages of 1-800 numbers outweigh standard local phone service. Toll free service is becoming increasingly common with parents wishing to keep in close contact with children and teens. Businesses with a 1-800 number see increases in sales, word of mouth referrals and a decrease in product returns. Standard local phone service does not provide any of these advantages.

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FCC May Conserve Limited Toll Free Supply

The stock of available toll free numbers is now so depleted that insiders say government agencies may implement another rationing of the 800, 888, 877, and 866 pre-fixes within months. Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

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If Rationing is Implemented Delays or Denials of Toll Free Service Applications May Result

The value of a 1-800 number has become a necessity for any business. Toll free numbers allow callers to reach businesses, organizations and even friends and relatives without being charged for the call. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensable for business.

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Is Toll Free Rationing Inevitable?

Word of potential rationing of toll free numbers has been floating through the gossip mill lately. Rationing of toll free numbers is not a new concept. After 800 numbers ran dry in 1995 the federal government rationed numbers until the 888 numbers were launched a year later. Toll free service is essential for every business trying to get a competitive edge in tis economy. Insiders are concerned that if the existing available 800 numbers are rationed, some businesses could lose a viable marketing strategy.

877 Numbers A Good Alternative to 800 Shortage

Supplies of 800 numbers are decreasing while demand is growing. According to the Federal Communications Commissions, toll free service is a valuable commodity for businesses and popularity is consistently on the rise. The availability of toll free numbers is plummeting yet there are no immediate plans by the FCC to overcome the shortage by launching the reserved 855 numbers

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