What part does the FCC play in toll free phone numbers?

When the popular 800 numbers became scarce, the FCC introduced the 888 and 877 numbers in the mid-1990s and the 866 pre-fix in 2000. Available stock of toll free numbers is quickly depleting and industry insiders are awaiting the release of the 855 numbers currently reserved by the FCC. Insiders say these numbers may not be released for several years.

Read more here.

Michael Phillips, a Sand Springs city Oaklahoma councilman speak out on area code exhaustion

Regarding the depletion of telephone numbers in Tulsa Oaklahoma, Michael Phillips, a Sand Springs city Oaklahoma councilman speak out on area code exhaustion.

“In an area code split, any business in the new area code would incur expenses — new business cards, new stationery, changes in periodical advertising, changes in Web site design,” Phillips said. “Plus, individuals would have expenses. Extended families in other states would have to be notified.”

Media Advisory – Decline of Available Toll Free Numbers Continues To Cause Alarm

Reports Cite Several Contributing Risk Factors

On the heels of numerous warnings about the alarming decline in the number of available toll free numbers, SMSGOV.com has now reported that toll service providers’ collective revenue decreased by six billion dollars according to a monitoring report released by the Federal-State Joint Board on Universal Service.

The report, filed with the FCC, is elevating concerns within an industry already worried about a potential meltdown. The popularity of the finite amount of toll free numbers, coupled with the failure of the FCC to release new numbers, has created a deficit of availability that is raising red flags throughout the telecommunications world.

Last week, a member of the Tollfree Advisory Committee at SMSGOV.com acknowledged that the scarcity is causing a surge of subscribers scurrying to obtain the available toll free numbers. If supplies deplete much further, small businesses nationwide could see disastrous economic fallout. Toll free numbers are known as an effective marking strategy that increases customer base and boosts revenue.

The Toll-Free Ration Bill

Read more about the potential phone embargo

Also causing alarm are the recent reports of increased incidents of illegal hoarding of toll free numbers. The FCC has been clamping down on violations of Section 251 (e) of the Communications Act of 1934, which prohibits the warehousing and hoarding of numbers. To ensure that toll free numbers are distributed in a fair and equitable way, the FCC is taking a close look at suspect activity. Last spring, they cited a potential $11,000 daily fine to the owners of a California company for improper toll free practices. This followed a string of unrelated instances, including at least one owner’s attempt to sell his numbers on eBay.

More on Toll Free Laws

More information on Hoarding

Read about the eBay seller caught auctioning his number

For additional information, go to SMSGOV.com.

Toll service providers’ revenues decreased to about $43 billion, from about $49 billion

Washington, D.C. – The staff of the Federal-State Joint Board on Universal Service has released its most recent Monitoring Report on Universal Service. This report reflects information on the telephone industry filed with the Federal Communications Commission (FCC) through June 2008. This report, with a few exceptions, reflects data filed with the Federal Communications Commission (FCC) by the telephone industry for the year 2007 and prior years.

The report released today addresses the various universal service support mechanisms, which amounted to about $7 billion in 2007. In 2007, disbursements among the four categories of universal service mechanisms were: 61.6% for high-cost support; 26.0% for schools and libraries support; 11.8% for low-income support; and 0.5% for rural health care support. The report presents data in eleven categories:

1) Industry Revenues and Contributions – Total industry revenues for telecommunications services provided to end users in 2007 were about $238 billion, compared to about $237 billion in 2006. Revenues for fixed local service providers remained at about $78 billion, while wireless service providers’ revenues increased to about $117 billion, from about $110 billion, and toll service providers’ revenues decreased to about $43 billion, from about $49 billion.

2) Low-Income Support – Total low-income support increased to about $824 million in 2007, from about $808 million in 2006.

3) High-Cost Support – In 2007, total high-cost support amounted to about $4.3 billion, an increase from about $4.1 billion in 2006. This increase is due to support to competitive carriers (CETCs) increasing from $1.0 billion in 2006 to $1.2 billion in 2007.

4) Schools and Libraries Support – Schools and libraries support disbursements in 2007 increased to $1.8 billion from $1.7 billion in 2006.

5) Rural Health Care Support – Rural health care support disbursements decreased to $37 million in 2007 from $41 million in 2006.

6) Subscribership and Penetration – According to the Current Population Survey, the percentage of households subscribing to telephone service increased to an average of 94.8% in 2007, from 93.6% in 2006.

7) Rates and Price Indices – The price index of overall telephone rates increased 2.1% in 2007, compared to the general rate of inflation of 4.1% for all goods and services.

8) Network Usage – Interstate toll usage for customers of incumbent local exchange carriers declined to 349 billion minutes in 2007, from 379 billion minutes in 2006.

9) Quality of Service – The data show noticeable differences in the quality of service among carriers. For example, complaints per million residential access lines in 2007 ranged from 6 to 909 for different carriers.

10) Infrastructure – The total number of access lines in service for the mandatory price-cap carriers (the regional Bell operating companies) declined to about 109 million in 2007, from about 118 million in 2006. On the other hand, measures of their fiber transmission generally grew in 2007.

11) Revenues, Expenses and Investment – For the larger local exchange carriers in 2007, 60% percent of net income was interstate, 37% of revenues was interstate, and 33% of expenses was interstate.

A monitoring program was established in the mid‑1980’s, at the recommendation of the Separations Joint Board, to track trends related to universal service and related matters. Since then, Joint Board staffs have prepared Monitoring Reports at least once a year ‑‑ a compendium of hundreds of pages of statistical data on subscribership and penetration, loop costs, separations factors, universal service fund payments, etc. The report is unique in that it is the only document that includes information on every incumbent local telephone company in the nation. In 1998 the publication of this report was moved from the Separations Joint Board staff to the Universal Service Joint Board staff. This is the twelfth Monitoring Report from the Universal Service Joint Board staff.

The full text of this document is available for public inspection and copying during regular business hours at the FCC Reference Information Center, Portals II, 445 12th Street, SW, Room CY-A257, Washington, DC 20554. This document may also be purchased from the Commission’s duplicating contractor, Best Copy and Printing, Inc., Portals II, 445 12th Street, SW, Room CY-B402, Washington, DC 20554, telephone 202-488-5300 or 1-800-378-3160, facsimile 202-488-5563, TTY 202-488-5562, or via e-mail at < fcc@bcpiweb.com>. The report may also be downloaded from the Wireline Competition Bureau Statistical Reports Internet site, which can be reached at <http://http://www.fcc.gov/wcb/stats>. It is available in both page image (.pdf) format and in a compressed (.zip) format, which, when unzipped yields text and spreadsheet files.

-FCC-

Wireline Competition Bureau contact: Alexander Belinfante at (202) 418-0944; TTY (202) 418-0484.

CC Docket No. 98-202

FCC Targets Illegal Sale of Toll Free Numbers

Following the emergence of a black market for valuable toll free numbers, including catchy vanity numbers, sources say federal authorities are cracking down on the illegal sales of 800 numbers.

Insiders say to avoid being caught in an undercover investigation and facing hefty fines from the Federal Communications Commission, anyone interested in obtaining an 800 number should deal with reputable service providers such as Qwest, or AT&T.

The FCC does not play a role in the assignment of numbers to subscribers. However they do set and regulate the guidelines under which 800 numbers can be used and obtained. According to the FCC, hoarding and warehousing numbers is prohibited and punishable with severe fines.

Along with hoarding, the outright sale of specific toll free numbers is likewise illegal. Some crafty entrepreneurs have attempted to skirt the regulations by “leasing” or “renting” numbers. But industry insiders say the crackdown on illegal use of toll free numbers is aimed at this practice too.

The demand for 800 numbers is at an all-time high. Finite supplies of available 800, 888, 877 and 866 numbers are plummeting. Making the situation worse, insiders report that the much-anticipated launch of the new 855 numbers may be held off until 2011. Meanwhile more than two-thirds of available numbers have been taken off the database and millions of subscribers registered for numbers each year.

According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of retired numbers is low because toll free numbers are so effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

eBay Seller Busted After Trying to Auction 800 Number

On the heels of the arrest of a man trying to illegally sell his coveted 800 number to an undercover FBI agent, attempts by another seller trying to auction off his valuable toll free number on eBay have been shut down.

According to regulations enacted in 1997 by the Federal Communications Commission, toll free phone numbers cannot be sold. These rules were approved after complaints poured in about price-gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.

The attempts to profit from the illegal sale of 800, 888, 877 and 866 numbers are in response to rapidly dwindling supplies. Available toll free numbers are at an all-time low and experts advise anyone interested in obtaining an 800 number should act now. Thousands of toll free numbers are registered each day. With a limited number of possibilities, the finite supply is nearly expended. Toll free numbers are assigned by entities called Responsible Organizations, toll free service providers who have access to the SMS/800 database of available numbers.

Growing concern about the limited stock of 800 numbers is creating an even higher demand for toll free service, a marketing tool that the FCC says is “proven” to increase business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. With stats like that, industry insiders are not surprised by the emergence of a black market for 800 numbers.

Toll free 800 numbers were introduced in 1967. Two decades later, when the majority of the 7 million possible numbers were taken, the FCC launched 888 and 877. Within three years, supplies were dropping fast so 866 was introduced in 2000. Now, eight years later, the shortages are severe. Still, there are no immediate plans to release the reserved 855 numbers to restock the depleted supplies.

Advisors say the best way to legally obtain a toll free number before supply runs out is to use a reliable toll free service provider that has access to the database of available numbers such as AT&T, Verizon or Qwest.

Toll Free 855 Numbers Will Not Yet Be Released

Widespread concerns about the dwindling supply of toll free numbers may not be addressed anytime soon. According to sources at the 800 Service Management System (SMS/800) the reserved 855 pre-fix, intended to restore stocks of toll free numbers, may not be released by the Federal Communications Commission for several years. In fact, industry insiders say the release of 855 may be put off until 2011.

To overcome shortages of 1-800 numbers in the past, 888 and 877 were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers debuted. But toll free numbers have become such a valuable commodity that the stock is once again depleted. With an estimated five year wait before another new pre-fix is added, experts advise that obtaining a number immediately is essential.

The value of a 1-800 number has become a necessity for any business. Toll free numbers allow callers to reach businesses, organizations and even friends and relatives without being charged for the call. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensible for business.

With several million new toll free numbers registered each year, the supply of toll free numbers is quickly depleting. The scarcity is causing a rush to obtain new toll free numbers or to register for disconnected numbers returned back to the system. Experts say this type of intense demand can lead to price-gouging and unethical hidden fees. The safest and most cost effective way to secure a toll free number is to contact a reputable service provider such as the one we list on our COMPANIES page at SMSGOV.COM.

Once someone obtains a toll free number, they can retain it permanently. The number is portable and moves with the household, organization, or company. With the finite supply of 1-800 numbers diminishing and new numbers not expected to be introduced for several years, experts advise that anyone interested in a toll free phone number should get one immediately.

Black Market: Toll Free Phone Number Hoarding

To overcome severe shortages of available 800, 888, 877, and 866 numbers, hoarding of these cherished phone numbers by toll free providers, and also by individual subscribers, has emerged into an unwelcome black market.

Under rules established in 1997 by the Federal Communications Commission, toll-free service providers cannot reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. By law, available numbers must be doled out on a first-come, first served basis off the main database maintained by the 800 Service Management System (SMS/800).

Hoarding by individual subscribers is likewise illegal. A subscriber may not acquire more toll-free numbers than they intend to use. By FCC definition, “hoarding” also includes “brokering” –the illegal lease or sale of toll-free numbers for a fee.

The FCC began investigating hoarding of 800 numbers as far back as 1995, but despite the subsequent release of 888, 877, and 866 pre-fixes, the practice continues to grow along with the skyrocketing popularity of toll free service. The FCC has the 855 pre-fix reserved to alleviate the shortage but has not yet announced plans to release those numbers.

Concern about the diminishing stock of 800 numbers is creating an even higher demand for toll free service, a marketing tool that the FCC says is “proven” to increase business. Studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent if a toll free number is advertised.

If the FCC discovers illegal hoarding, they immediately send out disconnect and suspend letters to the owner of the numbers. Additionally, the brokering of toll free numbers can result in hefty fines.

What role does the FCC play in toll free phone numbers?

The Federal Communications Commission (FCC) regulates the use of toll-free numbers and establishes rules on how they can be obtained and used.

Launched in 1967 by AT&T, 800 numbers came under the purview of the FCC in the 1980s when the phone service monopoly broke apart. In 1991, the FCC required that toll-free numbers be portable, meaning that a toll-free number subscriber can “port” his or her number to a new provider when changing toll-free number service providers.

When the popular 800 numbers became scarce, the FCC introduced the 888 and 877 numbers in the mid-1990s and the 866 pre-fix in 2000. Available stock of toll free numbers is quickly depleting and industry insiders are awaiting the release of the 855 numbers currently reserved by the FCC. Insiders say these numbers may not be released for several years.

FCC’s rules designate the criteria for determining the status of each toll-free number, and prohibit “warehousing” and “hoarding” of toll-free numbers. However, the FCC does not oversee the assignment of toll-free numbers and does not have direct access to the toll-free number database maintained by the 800 Services Management System (SMS/800).

The FCC cannot provide any information about the status of a toll-free number or a request for a toll-free number on behalf of a customer. The FCC cannot reserve or hold numbers for a customer but they can mediate conflicts that arise over rights of ownership of specific numbers.

The FCC can intervene if they find a number is being used in a manner contrary to the established regulations. For instance, in 2005 the FCC took control of 1-800 RED-CROSS from a private owner and handed it over to the non-profit.

The value of toll free service has become a necessity for any type of business. The limited availability of new numbers and the limited turnover of used numbers have created an intense and competitive demand for 1-800, 888, 877 and 866 numbers. According to the FCC, popularity of toll free service has increased drastically over the past decade for both business and personal use.

Beware of the Toll-Free Ownership Certificate Scam

ATTENTION:  ALL RESPONSIBLE ORGANIZATIONS

Beware of Fake Ownership Certificates While Porting Toll Free Numbers To Your RespOrg.

A number of telephone companies have been reporting that they are receiving an influx of new toll-free customers that want the telephone company to port a “new” 800 number to their resporg.

Your new customer may attempt to provide what they believe to be a “legitimate” certificate showing that they have the legal rights to the specified 800, 888, 877 or 866 phone number.  Oftentimes these customers have paid upto $5000 for this certificate, but unfortunately they were scammed.

scammer2These home-made 800 number ownership certificates are often made on home computers, they look like they could be authentic but they are far from it.  They come in a variety of designs.

Please note: there have also been unconfirmed reports that con artists are also giving out fake telephone bills (page 1 of the bill) as a secondary proof of ownership.  Neither of these are real or valid and should not be accepted by your company.

The scam works like this…

The con artist will tell the prospective target that they have (or can obtain) toll free numbers for them to have, something that would be too good to be true like 1-800-123-4567.  They typically charge anywhere from a few dollars to $5000 depending on how much they think their target is worth.   The seller of the toll free numbers will then issue what they claim to be a certificate showing that their target is the owner of the new 800 numbers.  The con artist will then tell their target that in order to use the toll-free number; they must transfer it to another phone company.  The con artist coaches the target on how to use this fake certificate to attempt to acquire phone service.

The Federal Communications Commission regulates the use of toll free numbers in the United States and they specifically prohibit this type of “brokering” of toll free numbers.  The article asks that you contact the FCC regarding this scam.

If you encounter this scam, it’s illegal and should be reported to the FCC for investigation.  If you encounter anyone who has been a victim of this scam, please give them the FCC phone number to call and report it 888-CALL-FCC.

Federal Communications Commission
445 12th Street SW                1(888)CALL-FCC
Washington, DC 20554                1(888)225-5322

How to avoid this scam
When porting a toll-free number into your company, always require a copy of your customers’ recent toll-free telephone bill issued from a legitimate Resp-org and verify that the name on the bill and the ring-down number match your records.  (make sure the bill is not fake) and make sure your customers identity is true.  More on transferring a number

Text from:

http://www.free-press-release.com/news/200807/1217114562.html