Posted on November 14, 2009 by smsgov
The FCC has a long history of reviewing legislation with regard to the use of toll free. For instance, the Telecommunications Act of 1996 amended section 228 to impose more stringent restrictions on the use of toll-free numbers to charge consumers for information services. On July 11, 1996, the Commission amended its rules governing interstate pay-per-call (900 numbers) and other information services to address abusive practices that threatened public confidence in toll-free numbers and left telephone subscribers vulnerable to unexpected charges for calls and information services.
Filed under: Information | Tagged: fcc, fcc law, toll free, toll free numbers | Leave a comment »
Posted on November 11, 2009 by smsgov
In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.
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Posted on November 9, 2009 by smsgov
American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.
Filed under: Information | Tagged: 1-800, toll free number, toll free numbers, toll free service | Leave a comment »
Posted on November 8, 2009 by smsgov
More than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business.
Read more here.
Filed under: Information | Tagged: 1967, 1980, 800 number, 800 numbers, business, toll free numbers | Leave a comment »
Posted on November 7, 2009 by smsgov
The demand for retired numbers is so great that some companies are charging subscribers thousands of dollars to reserve one. Industry experts say that turnover of claimed numbers is minimal because toll free service is so effective and profitable that businesses, organizations, and non-profits who secure an 800 number tend to keep it.
Read more here.
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Posted on November 7, 2009 by smsgov
We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?
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Posted on November 4, 2009 by smsgov
Toll free numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800, 888, 877, and 866 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the Federal Communications Commission to introduce a new pre-fix.
Read more here.
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Posted on November 4, 2009 by smsgov
Sales of sought-after toll free numbers on eBay continue even as reports of the FCC looking into improper turnover of these numbers continues. Log on now and you will see listings. A black market for toll free numbers has emerged and attempts to illegally buy and sell choice numbers is increasing. According to regulations enacted by the FCC in 1997, toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines. But that hasn’t stopped brokers from attempting to sell numbers on Internet websites and auction sites such as eBay.
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Posted on November 3, 2009 by smsgov
As “public resources” that cannot be bought or sold, the FCC deemed the practice of selling specific vanity numbers or numerical sequences illegal. Opponents say this practice hurts the industry because it limits the best use and most practical assignments of specific numbers. Still, the FCC has held fast, cracking down on illegal sales and regulating the assignment of numbers on a first-come, first –served basis from the main database of available numbers maintained by 800 Services Management System (SMS/800).
Read more here.
Filed under: Information | Tagged: 800 number brokering, 800 numbers, brokers, number brokering, toll free brokering, toll free numbers | Leave a comment »
Posted on November 3, 2009 by smsgov
Concerns about Internet fraud and other scams can harm legitimate business sales but business owners nationwide are finding solutions to this growing problem by using toll free phone numbers to communicate with their customers. Toll free phone numbers provide a sense of security for customers wary of scam businesses. Scammers won’t save the customer money by paying for the calls themselves. By offering toll free, business owners can distinguish themselves from the frauds.
Filed under: Information | Tagged: 1 800 number, 1 800 numbers, toll free, toll free numbers, toll free services | Leave a comment »
Toll Free Service Management System News 