State Uses Toll Free To Connect With Victims

Below is an Associated Press article about more governmental toll free phone number use. This is becoming a common way for officials to connect with constituents.

Government officials in North Carolina want to hear from people who say they were sterilized through a state program that ended almost 40 years ago. A state agency announced Tuesday a toll-free number for callers to provide information and confirm the identification of someone who was sterilized under the authority of the North Carolina Eugenics Board. More than 7,600 people were sterilized by choice or coercion under the program between 1933 and 1973. Callers will have to fill out a verification form.

Gov. Beverly Perdue created a foundation designed to determine how to compensate victims. But there’s no money set aside right now for that assistance. The N.C. Justice for Sterilization Victims Foundation said verification doesn’t guarantee the person will receive compensation.

The toll free number is 1-877-550-6013 and will operate from 10 a.m. to 4 p.m. Monday through Thursday. Verification forms also are available online at http://www.sterilizationvictims.nc.gov

Some Carriers Have Back Stock of Good 800 Numbers

Despite the nationwide shortage of toll free numbers, there are some carriers that can still provide subscribers with suitable 800 and vanity numbers for immediate ownership. This news may come as a relief to some business owners who have been finding it difficult to obtain a good toll free number. By researching different carriers, subscribers will find some that have ample stock, for now.

As Toll Free Number Pool Shrinks, Black Market Grows

As with any commodity in high demand, a black market for toll free numbers is growing. We hear that regulators are scrambling to control the illegal sales of valuable 800 numbers. With toll free service soaring in popularity while finite supplies of available numbers drop, attempts to illegally buy and sell choice numbers on the black market is increasing.

According to regulations enacted in 1997 by FCC, toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.

Many Companies Utilize Multiple Toll Free Numbers

The anticipated release of new toll free phone number area codes within the next 18 months can help all types of businesses expand by allowing them to utilize multiple toll free phone numbers to attract new customers and clients. New, creative numbers will reach an unlimited customer base and could help any type of business, large or small, expand and thrive.

Once Again, Rationing Bill Is Narrowly Defeated

By a narrow defeat, telecommunications insiders say a proposal to ration the limited supply of existing toll free numbers has suffered a loss at 800 Services management System (SMS/800).

Rumors that a rationing program for the few remaining 800 numbers was imminent circulated through the telecommunications industry earlier this month. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

Read more here.

Companies Establishing Toll Free To Help Their Own Employees.

We are noticing another growing trend in the use of toll free phone numbers. Large companies and corporations are offering toll free phone numbers for their employees to use if they have any workplace harassment or human resources issues that they want to discuss with someone outside their immediate department in order to avoid retaliation etc. These workplace toll free phone numbers are becoming the norm in the business world.

How Does The SMS/800 Database Work?

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. SS/800 keeps records on the status of all 800 numbers, service providers, and call routing options. When an 800 number is disconnected, it goes into what is referred to as the aging process. After several months, it becomes available on the SMS/800 database.

Not Surprised At The Demand For The New 855 Numbers

We have been reporting on how swiftly the 855 toll free phone numbers are getting taken by new subscribers, and it has not slowed down. Nationwide, business owners and others are getting an 855 custom toll free phone number. We are not surprised. The market has demanded this for years now. And next, will come the 844 numbers. They, too, will be will greatly sought-after.

Toll Free Supplies Limited Until Number Pool is Expanded

Some argue that there are plenty of good toll free numbers still available. Actually, the supply is limited, resulting in an increase in hoarding of these valuable numbers and other improper practices. Some business owners and professionals settle for an adequate phone number …but one that isn’t exactly what they wanted. With the pending release by the FCC of new numbers, these burdens will ease and everyone will benefit.

Many New Hotlines Established to Help Those in Need

In addition to the previously announced toll free numbers to help provide assistance and information about the flu, millions of other toll free hotlines are available to help people in distress, victims of natural disasters, or just for those seeking information or looking to report a problem.
When toll free service first became popular, a handful of 1-800 hotlines were established. Now, there are millions of 24-hour hotlines offering assistance for people in almost any circumstance.