Posted on February 21, 2010 by smsgov
Why is a custom toll free phone number right for most businesses? Customers who make transactions over the phone tend to order more merchandise than by internet or mail. Customer returns tend to decrease dramatically (up to 50%) if customer support is provided over the phone. An response rates soar when advertisements include a toll free number. I
Studies show that customers equate toll free numbers with high quality services and products. Any company with a quality toll free number–especially a vanity number that matches their brand, name or image–sends the message that their products and services are of superior quality to those of a competitor.
Filed under: Information | Tagged: 1-800, 800 numbers, customer service, toll free, toll free numbers, toll free service | Leave a comment »
Posted on February 16, 2010 by smsgov
Among many of the new changes to credit card services mandated by the government to help consumers manage their debt, credit card companies will be required to provide a toll free phone number for credit counseling. These toll free numbers must be printed right on the bill for easy access. Another way toll free is helping consumers.
Filed under: Information | Tagged: Consumers, customers, toll free, toll free service | Leave a comment »
Posted on February 14, 2010 by smsgov
The operators of 1-800-FREE411, have launched “FREE411 Search,” a new mobile application for the iPhone and Android operating systems. “FREE411 Search” for BlackBerry will be available in the coming weeks. Since the service launched in 2005, 1-800-FREE411 has saved Americans more than one billion dollars in directory assistance fees and offers callers any business, residential, government or toll-free phone listing for free.
Filed under: Information | Tagged: Apps, search, search toll free, toll free, toll free number, toll free service | Leave a comment »
Posted on February 9, 2010 by smsgov
A colleague making plans to go to Vancouver for next week’s Olympic games re-affirmed our belief that toll fee phone numbers are a necessity in every type of business. He tells us that at every turn during the process of making plans for his trip, he called a toll free phone number. Airline tickets. (800 number) Hotel reservations (877 number) Car rental (800 number) Dinner reservations at the hottest sushi place (866 number) Tickets for events (888 number) He never paid for a single call to Vancouver. How can any business run in 2010 without a toll free number?
Filed under: Information | Tagged: 800 number, 866, 877, 888, toll free number, toll free service | Leave a comment »
Posted on February 9, 2010 by smsgov
When choosing toll free service, subscribers typically can select from a menu of services—calls routed to land lines, faxes, emails etc. and a variety of other features that suit their needs and their budget. Once a number is assigned, it stays with the owner permanently. If a company grows or moves locations, the numbers remains, safeguarding the connection to all their customers.
Read more here.
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Posted on February 8, 2010 by smsgov
In 2010, the United States Federal Government will take the Census. And they will use toll free phone service nationwide to help expedite this process. At any time between now and the end of March, homeowners will find something from the Census Bureau in their mailboxes. The U.S. Census Bureau is conducting its every-10-years count of how many people live in the United States, and where they live. Answering the 10 questions on the census form is mandated by federal law.
Filed under: Information | Tagged: 1-800 numbers. toll free number, toll free number, toll free service | Leave a comment »
Posted on February 6, 2010 by smsgov
The FCC cannot provide any information about the status of a toll-free number or a request for a toll-free number on behalf of a customer. The FCC cannot reserve or hold numbers for a customer but they can mediate conflicts that arise over rights of ownership of specific numbers.
Read more here.
Filed under: Information | Tagged: 800 number, 800 numbers, fcc, federal communications commission, phone numbers, toll free, toll free service, toll free services | Leave a comment »
Posted on February 5, 2010 by smsgov
Toyota is, like so many companies do, using toll free phone numbers to handle their customer service. In the midst of a crush of calls related to their recent recall troubles, Toyota has implemented toll free numbers with bilingual service to answer all their customers concerns. After dealing with the inconvenience and danger of the recall, customers do not want to pay to call the company for information. This is true with any company in any circumstance. Toll free numbers are a necessity and more numbers are needed to address the growing demand for toll free service.
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Posted on February 5, 2010 by smsgov
By law, all toll free phone service providers must deal with SMS/800 while assigning or reserving numbers for their customers. SMS/800 keeps records on the status of all 800 numbers, service providers, and call routing options.
The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. SMS/800, started in the mid-1980s, manages all these numbers.
Read more here.
Filed under: Information | Tagged: 800 numbers, service management system, sms-800, sms800, toll free numbers, toll free service | Leave a comment »
Posted on January 29, 2010 by smsgov
According to NewsOK, in Oklahoma state officials are discussing whether to make all in-state telephone calls toll free. The idea has been discussed Monday by the Oklahoma Corporation Commission as a way to address the shortage of telephone numbers for Oklahoma’s 918 area code. Although the idea has been around fro two decades, it was never implemented. If the plan is approved, Anthony said it would make Oklahoma the first state in the nation to treat all in-state calls as local.
Filed under: Information | Tagged: 800 numbers, toll free, toll free service | Leave a comment »
Toll Free Service Management System News 