Phone Companies – Friend or Foe today?

Many Americans had been up in Arms with some of the new laws governing phone privacy. We haven’t forgotten, Government. It’s something we’re still watching…

What ability does law enforcement have to monitor phone calls?

Does CALEA provide the ability to allow law enforcement have to monitor phone calls?

Information on the Communications Assistance for Law Enforcement Act (CALEA)

Telecoms Required to Abide by CALEA

CALEA is Law


855 and 844 Area Codes Equate To Millions Of Options.

When you do the math, you realize that the new 855 area code toll free phone numbers, along with the pending new 844 numbers, equate to millions of new custom telephone number options for subscribers. With millions of new opportunities, business owners can create memorable custom toll free numbers to enhance their marketing and customer outreach. The possibilities are huge.

Indisputable Success Of Toll Free Service

The indisputable success of toll free phone numbers in the marketing world is the source of much discussion. It appears to be fail-proof. Customers who make transactions over the phone tend to order more merchandise than by internet or mail. Customer returns tend to decrease dramatically if customer support is provided over the phone. An response rates soar when advertisements include a toll free number. Studies show that customers equate toll free numbers with high quality services and products. Any company with a quality toll free number–especially a vanity number that matches their brand, name or image–sends the message that their products and services are of superior quality to those of a competitor.

Target Adds Toll Free Number

Target has now added a new toll free phone service for customers who have purchased electronics from one of their stores. Target began testing the toll free phone number, 877-myTGTtech this summer. The free service is available to anyone who bought an electronic item at a Target store. This is another way that all types of businesses–from small companies to large corporations–continue to find new ways to use toll free phone service in their marketing and customer service plans.

Practical Marketing Tip

Interesting post from Practical Ecommerce  (

Place a toll-free phone number in a large font in the header of your website. You will get a few more phone calls, and that is a good thing. Answering your business phone is your ticket to increasing the average revenue per sale, as the phone is one of the best places a merchant can up-sell.

We completely agree. Toll free telecommunications has a multitude of benefits for every type of business.

Count The Benefits of Toll Free

There are countless benefits to signing on for toll free phone service. Calls can be routed to an any other phone line and faxes can be routed to email. These state-of-the-art features are not available from most typical phone service providers. When choosing toll free service, subscribers can select from a menu of services—phone calls routed to land lines, faxes, emails etc. and a variety of other features that suit their needs and their budget. Once a number is assigned, it stays with the owner permanently. If a company grows or moves locations, the numbers goes with them, safeguarding the connection to all their customers. Just be sure to deal with a reputable, credentialed service provider.

Stockholders Keep Informed With Toll Free

Corporations are using toll free phone service for more than just sales and customer service. Assisted Living Concepts, Inc. just announced that stockholders and other interested parties unable to attend ALC’s Annual Meeting of Stockholders on Monday, May 3 will have the option to listen to the meeting via a toll free phone call. The toll free number is 1-800-230-1085. A taped rebroadcast of the stockholders meeting will be available approximately three hours following the meeting by dialing toll free 1-800-475-6701.

Auto Industry Banks on Toll Free For Sales

The automobile industry is not the first business to use toll free phone lines en masse during a crisis that creates a major sales movement–but at the moment it may be the industry with the most going on. Coming off 18 months of lackluster sales and with Toyota in a tailspin, automakers are offering unprecedented deals on leases and sales to move cars off their lots. Zero interest loans, rebates, monthly lease payments reduced. And their toll free phone lines are ringing off the hook as buyers take advantage of the deals. March is looking to be a banner month for auto sales.

Consumers’ Peace Of Mind

We know from countless surveys and studies that customers tend to order more merchandise over the phone than by internet or mail order. And customer returns decrease by as much as half if personal customer support is provided over the phone. Response rates soar when advertisements include a toll free number. Studies also show that customers equate toll free phone numbers with high quality services and products. Toll free phone numbers–especially a vanity number that matches a brand name or image–-sends a message that a product and service are of superior quality to those of a competitor.

Toll Free To Express Opinions To Senate

What are your thoughts on this? We’d like to hear. A toll free phone number has been set up this week so that U.S. citizens can contact their Senate representative to convey their opinions on the Wall Street bailout last year. From March 1-4, anyone can call the Senate toll free at 1-866-544-7573 between the hours of 9 a.m.-5 p.m. EST. The toll free number, provided by Service Employees International Union (SEIU), will automatically connect the caller to their Senators’ office. Interesting use of toll free.