The Best Toll Free Service is Via Fiber-Optics

As the use of toll free phone service grows at record rates, the popularity of fiber optic toll free service is now far exceeding that of VoIP (Voice over Internet Protocol) service.

In fact, recent news reports indicate that many companies are dropping VoIP systems and replacing them with fiber optic service, the most advanced technology available.

Read more here.

Using Fiber-Optic Phone Lines with Your Toll Free Service

Fiber optics is considered more secure. It is difficult, if not impossible, to detect motion through the fibers. This reduces concerns over phone calls being improperly monitored.

Some companies such use exclusively fiber optic technology. Other toll free number service providers still use the less reliable VoIP, which does not provide the consistent connections of fiber optics. In fact, in some circumstances with VoIP, if the power fails, phone calls cannot be transmitted at all.

Read more here.

More On 855 Telephone Area Codes

We had heard rumors that the 855 numbers might be released this month. But so far, there is still no word about a decision to allow more toll free telephone area codes into the telecommunications marketplace. With the majority of existing numbers already taken, the need for new numbers is imminent. Numbers with the 855 (and 844 and so on..) area codes are being held in reserve for this specific purpose. It’s been a decade since new toll free phone numbers have been released for public use and demand grows every year. It’s time.

What is toll-free phone service all about?

A toll free number forward to, or rings, at any local number and on any phone. It does not require a special set-up of installation of any kind. There are four toll free pre-fixes, 800, 888, 877, and 866, and they all work the same way. Calls to these numbers are charged to the subscriber, not to the caller. Vanity numbers spell a word or phrase that relates to the business.

Read more here.

Breaking Down the Communications Assistance for Law Enforcement Act (CALEA)

As part of an investigation, law enforcement agencies or intelligence services can tap into a phone call or trace the origin of the call without advising any of the parties involved in the communications.

This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.

Read more here.

Toll Free Service May Come to a Halt

Telecommunications industry sources now say an unthinkable embargo on new toll free phone service in the United States is a real possibility within the next year. Facing a severe shortage of available 800-numbers, a skyrocketing demand for toll free service and an emerging black market for 800 numbers, insiders say officials feel they are left with no choice but to impose an embargo.

Read more here.

Clearing Up Misunderstandings

Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.

Your Thoughts On 855 numbers

As our readers know, we believe it is time for the new 855 toll free telephone are codes to be released. We have, many times, noted the limited number of available toll free numbers and the growing need. We have written our opinion that the new numbers will ease the burden and decrease illegal hoarding and distribution. And we mention again that its been a decade since any toll free area codes have been unveiled. We’d like to hear from you? What are your thoughts on this subject?

What is A RespORG?

We have had a few inquiries about the meaning of a RespOrg. Well, here it is: A RespOrg is a companies that has access to the Service Management System (SMS) database that houses and controls toll free phone numbers. The FCC established RespOrgs in 1993 as part of the program to allow toll free portability. Every ten-digit toll free phone number is managed by a RespOrg. A RespOrg can be a telephone company or an independent service provider.

What is the Communications Assistance for Law Enforcement Act (CALEA)?

As part of an investigation, law enforcement agencies or intelligence services can tap into a phone call or trace the origin of the call without advising any of the parties involved in the communications.

This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.

Read more here.