Recession Lingers. Battle it With Toll Free

The federal government this week officially declared the recession over. Based on the public reaction to that statement, many people are not too sure about that. But for however long the recession lingers, there are ways to battle it. Here in the telecommunications industry have long known—that the value of a 1-800 number cannot be underestimated. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensible for all types of business.

Rationing to Make Obtaining Toll Free Service Very Difficult

In the telecommunications industry, we are once again hearing rumors of toll free rationing. The federal government rationed 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. Now, the supply of available 1-800 numbers is again nearly depleted. This marketing tool has been so successful that the available numbers are decreasing while demand is growing at unprecedented rates. If rationing is implemented, obtaining a new toll free number will be more difficult than ever before.

Toll Free Service Essential In Business World

Toll free service is now a staple of any type of business. Small business owners, following the lead of the CEO’s of nearly half the Fortune 500 companies, are using toll free numbers as a marketing tool. Personal use of toll free numbers has also grown. Estimates indicate that more than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken. Millions of new subscribers are registering every year.

The Few 800s Left May Be Conserved

Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

The federal government rationed coveted 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. But the U.S. supply of available 1-800 numbers, dwindling for years, is again nearly depleted. Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800 numbers are decreasing while demand is growing at unprecedented rates.

Read more here.

Man Busted for Attempting to Auction Coveted 800 Number

On the heels of the arrest of a man trying to illegally sell his coveted 800 number to an undercover FBI agent, attempts by another seller trying to auction off his valuable toll free number on eBay have been shut down.

According to regulations enacted in 1997 by the Federal Communications Commission, toll free phone numbers cannot be sold. These rules were approved after complaints poured in about price-gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.

Read more here.

Swift Release Of 855 Numbers Necessary

The popularity of 1-800 numbers is surpassing that of local phone numbers at rates exceeding industry expectations.
Toll free service has increased at such a fast pace that the supply of available 1-800 numbers is at an all-time low. According to the Federal Communications Commission 1-800, 888, 877 and 866 numbers are increasingly popular for businesses and for personal use. And that is why we continue to lobby for the swift release of the new pool of toll free numbers–the 855 area code numbers.

Improper Sales of Toll Free Numbers on the Rise

The reported increase in attempts to profit from the illegal sales of 800, 888, 877, and 866 numbers are partly in response to rapidly dwindling supplies of quality toll free numbers. Experts advise anyone interested in obtaining an 800 number should legally obtain a toll free number through a reliable toll free service provider to avoid hefty fines and/or losing their established phone numbers.

Telecoms Turning Away from VoIP in Favor of Fiber Optics

Hearing more and more about fiber optics lately. Fiber optics used for telecommunications is still considered more reliable than VoIP, particularly for long distance calls, because it allows for longer intervals of signal transmission without interruptions. Fiber optics provides a quality connection that ensures clarity in every call. With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference. Fiber optics is also considered more secure. It is difficult, if not impossible, to detect motion through the fibers. This reduces concerns over phone calls being improperly monitored.

CALEA Preserves 1968 Law

In 1994, the United States Congress approved the Communications for Law Enforcement Act (CALEA). The regulations were intended to preserve a wiretapping law put in place in 1968 and allow wiretapping over digital phone networks. CALEA requires telecommunications carriers to modify their equipment, facilities, and services to aid surveillance capabilities. Initially there was some question as to whether this would apply to VoIP—Voice Over Internet Protocol service—but in 2005 the courts ruled that indeed VoIP must comply with CALEA.

Small Companies Adopt New Business Model

A recent article in the Times brought to light the new trend toward mobile offices replacing the traditional office space. Professionals and salespersons are ditching their expensive office space and running their business from their cars. With a laptop, cell phone and a toll free number, they can travel anywhere and stay in touch with clients. No rent, no utility bill. Everything they need is in their vehicle and with a toll free number, customers and clients can reach them anywhere at any time. When they go home, the whole office goes inside with them.