Posted on May 3, 2010 by smsgov
We have had a few inquiries about the meaning of a RespOrg. Well, here it is: A RespOrg is a companies that has access to the Service Management System (SMS) database that houses and controls toll free phone numbers. The FCC established RespOrgs in 1993 as part of the program to allow toll free portability. Every ten-digit toll free phone number is managed by a RespOrg. A RespOrg can be a telephone company or an independent service provider.
Filed under: Information | Tagged: resporg, sms, toll free, Toll Free Phone Numbers | Leave a comment »
Posted on May 3, 2010 by smsgov
As part of an investigation, law enforcement agencies or intelligence services can tap into a phone call or trace the origin of the call without advising any of the parties involved in the communications.
This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.
Read more here.
Filed under: Information | Tagged: 800 numbers, calea, Communications Assistance for Law Enforcement, Communications Assistance for Law Enforcement Act, phone numbers, phone service, toll free | Leave a comment »
Posted on May 2, 2010 by smsgov
As telecommunications experts, we are actively spreading the word about the scarcity of good toll free numbers. Are we succeeding? Business owners should be educated and prepared for the shortfall at a time when they may need the advantages of toll free the most. With the economy still floundering, this dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers and sustain relationships with existing customers. We know that toll free helps businesses. But getting good numbers, with supplies dwindling, is becoming a challenge. The best advice, still, is to obtain a good toll free phone number today.
Filed under: Information | Tagged: 1-800, telecommunications, toll free, toll free service | Leave a comment »
Posted on May 1, 2010 by smsgov
Gain profit. Reduce expenditures and overhead. These are two of the benefits of a virtual office. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. Employees can work from home or on the road. Calls can be transferred from one staff member to another. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.
Filed under: Information | Tagged: customer service, mobile office, toll free, virtual office | Leave a comment »
Posted on May 1, 2010 by smsgov
The Federal Communications Commission (FCC) regulates the use of toll-free numbers and establishes rules on how they can be obtained and used.
Launched in 1967 by AT&T, 800 numbers came under the purview of the FCC in the 1980s when the phone service monopoly broke apart. In 1991, the FCC required that toll-free numbers be portable, meaning that a toll-free number subscriber can “port” his or her number to a new provider when changing toll-free number service providers.
Read more here.
Filed under: Information | Tagged: 800 number, 800 numbers, fcc, federal communications commission, phone numbers, toll free, toll free service, toll free services | Leave a comment »
Posted on April 30, 2010 by smsgov
Well, tomorrow is May, 2010. The month during which that the 855 could possibly be released if the rumors are true. We’ll keep on top of it and let our readers know as soon as we hear any news. The rumor mill is really grinding this week with speculation that the release of the new 855 toll free area codes is coming sooner than we expected–maybe even within a few weeks. We are on top of this, investigating, and we will keep our readers posted. As soon as we hear anything definitive, we will let you know.
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Posted on April 30, 2010 by smsgov
The millions of subscribers signing on for toll free service each year are quickly learning about the vital role of the 800 Services Management System (SMS/800).
Read more here.
Filed under: Information | Tagged: 800 number, 800 numbers, service management system, sms-800, sms800, toll free, toll free numbers, toll free service | Leave a comment »
Posted on April 29, 2010 by smsgov
We have written here about celebrities getting their own toll free phone numbers for personal use and to promote their “brand” meaning themselves and their image. Celebs are also promoting toll free charity toll free numbers. For instance, on Monday, April 26th, actor John Stamos hosted a Project Cuddle® event to raise awareness for the 24-hour, toll free crisis phone line to stop baby abandonment. Also on hand was Miss Teen USA Stormi Henley.Project Cuddle®, a non-profit charity, is the result of one woman’s crusade to help prevent infants from being abandoned.
Reported statistics suggest that an average of 57 children are abandoned each day. Project Cuddle’s® mission is to inform community members that frightened girls and women, some of whom may be hiding their pregnancy, can call anytime for confidential, safe and legal help by calling 1-88 TO CUDDLE or 1-888-628-3353.
Filed under: Information | Tagged: 1-800, 1-888 numbers, toll free, Toll Free Phone Numbers | Leave a comment »
Posted on April 29, 2010 by smsgov
Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.
Read more here.
Filed under: Information | Tagged: 800, free, number, numbers, phone, ration, toll, toll free, toll free number, toll free numbers, toll free ration | Leave a comment »
Posted on April 28, 2010 by smsgov
May 1 is just three days away. We are all waiting for more information on the 855 toll free area codes, rumored to be released as early as May. Nothing definite yet but we hope the scuttlebutt is true. New toll free area codes are needed to address the growing demand for these numbers. We hope the FCC unveils the new numbers soon, allowing millions of subscribers to sign on for new custom toll free phone numbers.
Filed under: Information | Tagged: 1 800 numbers, 855 numbers, toll free, toll free area codes | Leave a comment »
Toll Free Service Management System News 