Posted on March 31, 2010 by smsgov
In California, another inventive way to use toll free to help the populace. The director of California’s Department of Social Services, has launched a toll free hotline to provide access to all Safe Surrender Baby site locations in California. Residents can now call 1-877-222-9723 to obtain hospital and designated fire station safe surrender site locations within their local communities. Since the Safe Surrender Baby law began in 2001, 331 newborns have been safely surrendered in California. Under the law, a parent can confidentially turn over a baby to any hospital or designated Safe Surrender Site in California. The parent or surrendering person is not required to provide his or her name and is protected from prosecution for child abandonment if the baby has not suffered abuse.
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Posted on March 30, 2010 by smsgov
UPDATE: The scarcity of toll free numbers is having an impact on telecom businesses nationwide. At&t no longer has 800 area codes available through it’s online toll free lookup tool. A number of other providers have followed suit and stopped offering the 800 numbers to their telephone subscribers.
Read more on the depleted stocks of 800 numbers
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Posted on March 29, 2010 by smsgov
We have frequently discussed the use of toll free phone numbers by governments for everything from information about weather, campaigns, employment, health resources and disaster relief. Mow Louisiana has turned it up a notch by using toll free to help education. The Louisiana Department of Education is offering educational assistance to parents and students through its Tutoring Hotline. (The toll-free phone hotline is 1-877-453-2721.) The Tutoring Hotline operates several weeks each year before and during student testing. Tutors will be available to assist students and parents each evening from 5 p.m. to 7 p.m., Monday through Friday, now through April 9.
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Posted on March 29, 2010 by smsgov
Toll Free Service subscribers? Subscribers will never encounter any surprise costs and hidden fees with toll free numbers obtained through a reputable service provider. Get the total story here.
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Posted on March 29, 2010 by smsgov
The report, filed with the FCC, is elevating concerns within an industry already worried about a potential meltdown. The popularity of the finite amount of toll free numbers, coupled with the failure of the FCC to release new numbers, has created a deficit of availability that is raising red flags throughout the telecommunications world.
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Posted on March 27, 2010 by smsgov
The Indiana Health Department set up a toll-free line to help confused consumers identify peanut products now recalled for possible salmonella exposure. The list is so big it would take 400 pages if you tried to print it all out. Read the full story here.
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Posted on March 27, 2010 by smsgov
With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference.Get more info on this here.
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Posted on March 26, 2010 by smsgov
Bell Canada recently announced it is increasing its rates for toll free service. This is an important reminder that subscribers should carefully shop around before signing on for toll free service.Read more about this increase here.
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Posted on March 25, 2010 by smsgov
The economy is rallying but there is a lag time for new jobs and the unemployment rates are still quite high, even still rising in some states. To address the needs of the unemployed, some states are using toll free numbers to provide information and resources. For instance, New Mexico has launched a new toll free number to help unemployed people claim jobless benefits. The new number, 1-877-664-6984, has service available in English and Spanish.
People seeking unemployment insurance can do their weekly certification and reset their personal identification number using the toll-free telephone number without having to call a state Department of Workforce Solutions customer service representative. The new service has 999 incoming lines and is available 24 hours a day.
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Posted on March 24, 2010 by smsgov
The report released in 2009 addresses the various universal service support mechanisms, which amounted to about $7 billion in 2007. You can read the full story here.
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Toll Free Service Management System News 