Posted on February 14, 2010 by smsgov
The operators of 1-800-FREE411, have launched “FREE411 Search,” a new mobile application for the iPhone and Android operating systems. “FREE411 Search” for BlackBerry will be available in the coming weeks. Since the service launched in 2005, 1-800-FREE411 has saved Americans more than one billion dollars in directory assistance fees and offers callers any business, residential, government or toll-free phone listing for free.
Filed under: Information | Tagged: Apps, search, search toll free, toll free, toll free number, toll free service | Leave a comment »
Posted on February 13, 2010 by smsgov
The federal government was shut down for two days earlier this month in the nation’s snowbound capital, but work continued in houses and apartments across the Greater D.C. region. Employers used toll free phone numbers to advise their staff members if the offices were closed and offered all the specifics of the needs of the work day. Then the employees used their work-provided laptops to do business from home. Staffers called the toll free numbers in the morning and were provided all the information necessary to keep government business rolling along.
Filed under: Information | Tagged: 1 800 numbers, 1-800, toll free, toll free number | Leave a comment »
Posted on February 11, 2010 by smsgov
California State Senator Leland Yee introduced a bill today that would stop doorstep delivery of white-pages telephone directories in California unless a customer opts to receive it. Under the proposal, telephone companies would have to get a customer’s consent before a white page directory could be delivered. The bill doesn’t specify how, but Yee envisions a toll-free number for customers to call. Cleveland and Miami have adopted similar local laws. Telephone books reportedly represent 660,000 tons of waste per year. An Environmental Protection Agency report states that not publishing phone books reduces greenhouse gases by about three times as much as recycling.
Filed under: Information | Tagged: 800, 800 numbers. EPA, telecommunications, telephone, toll free, toll free number | Leave a comment »
Posted on February 10, 2010 by smsgov
The new Google toll free has come customers confused. Here is the lowdown: Google Nexus One phone users had hopes today of being able to dial a toll free phone number and speak with a Google representative for any type of support and question. But, they soon learned that the phone number is only “for questions about your existing order,” as Google’s support page clearly states. Immediately below the newly posted instructions for shipping questions, the “Technical Support” section now directs customers with problems with the phone to HTC, the phone’s manufacturer: “For technical support, please contact HTC customer care at 1-888-216-4736.
Filed under: Information | Tagged: 800 numbers. toll free numbers. toll free, customer service, google, toll free number | Leave a comment »
Posted on February 9, 2010 by smsgov
A colleague making plans to go to Vancouver for next week’s Olympic games re-affirmed our belief that toll fee phone numbers are a necessity in every type of business. He tells us that at every turn during the process of making plans for his trip, he called a toll free phone number. Airline tickets. (800 number) Hotel reservations (877 number) Car rental (800 number) Dinner reservations at the hottest sushi place (866 number) Tickets for events (888 number) He never paid for a single call to Vancouver. How can any business run in 2010 without a toll free number?
Filed under: Information | Tagged: 800 number, 866, 877, 888, toll free number, toll free service | Leave a comment »
Posted on February 8, 2010 by smsgov
In 2010, the United States Federal Government will take the Census. And they will use toll free phone service nationwide to help expedite this process. At any time between now and the end of March, homeowners will find something from the Census Bureau in their mailboxes. The U.S. Census Bureau is conducting its every-10-years count of how many people live in the United States, and where they live. Answering the 10 questions on the census form is mandated by federal law.
Filed under: Information | Tagged: 1-800 numbers. toll free number, toll free number, toll free service | Leave a comment »
Posted on February 7, 2010 by smsgov
Rumors are swirling that an amended proposal to ration the remaining supply of toll free phone numbers has been re-introduced to officials at the 800 Service Management Systems (SMS/800). Earlier this year, insiders reported that a similar rationing bill was narrowly defeated.
Read more here.
Filed under: Information | Tagged: 800, free, number, numbers, phone, ration, toll, toll free, toll free number, toll free numbers, toll free ration, tollfree | Leave a comment »
Posted on February 5, 2010 by smsgov
Toyota is, like so many companies do, using toll free phone numbers to handle their customer service. In the midst of a crush of calls related to their recent recall troubles, Toyota has implemented toll free numbers with bilingual service to answer all their customers concerns. After dealing with the inconvenience and danger of the recall, customers do not want to pay to call the company for information. This is true with any company in any circumstance. Toll free numbers are a necessity and more numbers are needed to address the growing demand for toll free service.
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Posted on February 5, 2010 by smsgov
It is important that those of us in the industry remember, and remind all our contacts, to carefully research toll free phone service providers. Make sure they are legit and established. And always remember that under federal law anyone can always transfer or “port” a number to another provider that can offer better rates, more flexible plans, and an array of features. There is no reason to settle for substandard service when a number can be transferred. A good service provider will help, wont charge exorbitant fees, and will do most of the work. This good service benefits the entire industry.
Filed under: Information | Tagged: 1 800 numbers, 800 numbers, Communications, toll free number, transfer phone service | 1 Comment »
Posted on February 5, 2010 by smsgov
By a narrow defeat, telecommunications insiders say a proposal to ration the limited supply of existing toll free numbers has suffered a loss at 800 Services management System (SMS/800).
Rumors that a rationing program for the few remaining 800 numbers was imminent circulated through the telecommunications industry earlier this month. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.
Read more here.
Filed under: Information | Tagged: 800, 800 number, ration, sms, sms800, toll free, toll free number, toll free numbers, toll free ration | Leave a comment »
Toll Free Service Management System News 