Don’t forget! Today is the day that all credit agencies must provide their customers with a toll free phone number to provide credit counseling and advice on paying down debt. Consumers, by law, will not pay for this call. It must be a toll free connection, paid for by the credit companies. Look on your next statement or on the credit company website for the number.
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When choosing toll free service, subscribers typically can select from a menu of services—calls routed to land lines, faxes, emails etc. and a variety of other features that suit their needs and their budget. Once a number is assigned, it stays with the owner permanently. If a company grows or moves locations, the numbers remains, safeguarding the connection to all their customers.
Read more here.
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At a recent conference, toll free phone service was discussed and the general consensus is that there is no downside to releasing more toll free numbers. With a larger supply, there would be a reduction of improper distribution of these numbers–the legitimate service providers would benefit enormously. Business owners and subscribers would likewise benefit because they could get new custom numbers that meet their needs. Domain names could be more easily matched. There are countless benefits and really no disadvantages that any of the representatives could think of. The release of 855 numbers, sooner rather than later, will help across the board.
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The FCC cannot provide any information about the status of a toll-free number or a request for a toll-free number on behalf of a customer. The FCC cannot reserve or hold numbers for a customer but they can mediate conflicts that arise over rights of ownership of specific numbers.
Read more here.
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We have been aware that churches and faith-based organizations have regularly used toll free to connect with their followers. Now there is word of a new nationwide spiritual community using toll free to bring people together. The Bless Me Network, a Chicago based company has launched a service that allows people to call a toll free number and speak with members of the Clergy. This one of a kind service is the first to launch in the United States. The Bless Me Network, a non-profit organization,will provide counseling and spiritual guidance. Customers call 1-888-9-BLESSME (1-888-925-3776) and then choose to be connected to either a priest or an ordained minister.
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Toll free phone service in the travel business has always been big but within the past year, it has become even hotter worldwide as small inns, B&Bs, car service industries and online travel services have all included toll free phone numbers to connect with travelers. With competition for every tourist dollar so high, toll free is helping small businesses compete with the big guys in every aspect of the travel industry.
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Recent studies detailed on news programs and websites indicate that consumers far prefer dealing with a live customer service representative over an automated system or email exchanges. Here is where toll free phone service can, once again, become a company’s biggest marketing advantage. With a toll free phone number and calls routed to any chosen phone line and changed when necessary, customers can always hear a friendly voice when seeking information on a business or product.
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An unprecedented decrease in the availability of 1-800 numbers has business owners and organizations nationwide scrambling to subscribe for toll free service. Get the full article here.
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A website for business called ContractingBusiness.com has a great article on toll free numbers by Rosann Knorr. Check it out. Here is just a sample of the lengthy article: The rising trend toward using vanity names in toll-free numbers. The memorable quality of the number translates to convenience for the customer, better branding, lead generation, and, ultimately, sales and profits.
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Within the industry we are seeing more and more toll free phone numbers obtained for use for recorded messages. Informational, instructional, referrals and even spiritual and meditation through a toll free phone call. Yes, you can call a toll free number and hear a recorded guided meditation. At the beginning, the instructor refers the listeners to a website, podcast or CD for additional meditation therapies. These creative uses are what toll free is all about-an affordable way to market any and every type of business and service.
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Toll Free Service Management System News 