Posted on February 21, 2010 by smsgov
Why is a custom toll free phone number right for most businesses? Customers who make transactions over the phone tend to order more merchandise than by internet or mail. Customer returns tend to decrease dramatically (up to 50%) if customer support is provided over the phone. An response rates soar when advertisements include a toll free number. I
Studies show that customers equate toll free numbers with high quality services and products. Any company with a quality toll free number–especially a vanity number that matches their brand, name or image–sends the message that their products and services are of superior quality to those of a competitor.
Filed under: Information | Tagged: 1-800, 800 numbers, customer service, toll free, toll free numbers, toll free service | Leave a comment »
Posted on February 21, 2010 by smsgov
Talks on capitial hill today turned to the forecast that the United States’ Biggest 3 telecommunications companies (AT&T, VERIZON, and SPRINT) may be requesting an economic bailout as early as December 15th 2010. Read up on the bailout here.
Filed under: Information | Tagged: 1-800 numbers. toll free numbers. tollfree. phone service, 800 number, 800 numbers, toll free | Leave a comment »
Posted on February 21, 2010 by smsgov
When an 800 number is disconnected, it eventually becomes available on the 800 Service Management System, (SMS/800) database. These retired numbers are in great demand and the competition to secure released numbers is fierce.
Read more here.
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Posted on February 20, 2010 by smsgov
A member of the Task Force recounted an anecdote the other day: He was dealing with the company that made a new product he recently purchased, There was a small problem or issue with the product. He was on the phone with the company representative, and on hold, for more than twenty minutes working out the matter. He was more than a little pleased that the company had a toll free phone number or else he would have paid for a 20-minute out-of-state phone call. In fact, he said he probably would not have called them at all, perhaps just returned the product to the store, if they had not included a toll free phone number on the package. There is no doubt that toll free helps customer service.
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Posted on February 19, 2010 by smsgov
Toll free numbers have such an extreme positive impact on any company, that it is rare for business owners to cancel their numbers. A plea for unused numbers to be released offered a brief reprieve earlier this year. Read more here.
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Posted on February 19, 2010 by smsgov
The value of toll free service has become a necessity for any business. The limited availability of new numbers and the limited turnover of used numbers have created an intense and competitive demand for 1-800, 888, 877 and 866 numbers. According to the FCC, popularity of toll free service is increasing for both business and personal use.
Read more here.
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Posted on February 18, 2010 by smsgov
Government continues to use toll free phone service more and more to keep the flow of information strong. The Oklahoma Turnpike Authority now has a new toll free phone number for motorists to receive timely road conditions on any of the state’s 10 turnpikes Motorists can call 1-877-403-7623 to get road condition updates. The 800 number will also update road construction projects during times of normal traffic and will be used for major accidents in the case a turnpike must be closed or traffic diverted during an accident.
Filed under: Information | Tagged: 800 numbers, gov, toll free | Leave a comment »
Posted on February 17, 2010 by smsgov
Toll free service has been available for 40 years, but has skyrocketed in popularity in the past decade. 1-800 numbers were introduced in 1967. By the 1980s, half of all long distance calls were through 800 numbers. A decade later, the FCC added two new pre-fixes, 888 and 877, to address the shortage of available 800 numbers. Then with the supply continuing to drop while demand increased, 866 numbers were added in the year 2000.
Read more here.
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Posted on February 17, 2010 by smsgov
On your mark. Get Set. Go! The minute the new 855 toll free area codes are released, the toll free phone service market will instantly change and expand. Be ready. Tens of thousands of prepared subscribers will want to get their perfect new custom toll free phone number for their business or personal use. Our best advice is for customers to get all the information they need now, prepare creative phone numbers in order of preference so that they can cull through the list of available numbers and get the perfect match. The best way to get ready is to contact an established, reputable service provider in advance and find out ways to prepare for the new 855 numbers.
Filed under: Information | Tagged: 855, 855 numbers, toll free, toll free number, toll free numbers | Leave a comment »
Posted on February 17, 2010 by smsgov
With several million new toll free numbers registered each year, the supply of toll free numbers is quickly depleting. The scarcity is causing a rush to obtain new toll free numbers or to register for disconnected numbers returned back to the system. Experts say this type of intense demand can lead to price-gouging and unethical hidden fees. The safest and most cost effective way to secure a toll free number is to contact a reputable service provider such as the one we list on our COMPANIES page at SMSGOV.COM.
Read more here.
Filed under: Information | Tagged: 55, 822, 833, 844, 855, 855 number, 855 numbers, fcc, sms800, toll free | Leave a comment »