Are telecommunications companies ready to be on their own in governing themselves? Most would say no and assume that the absolute power given will destroy a “company” in the Telecom business. Other organizations are helpful in the regulations, though.
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Filed under: Information | Tagged: 800, calea, Communications, telecom, toll free | Leave a comment »
Nearly everyone has a “smart” phone these days that accomplishes far more than just connecting a phone call. Apps for every type of business are available at the touch of a screen or a button. When a potential customer seeks info on their phone for restaurants, businesses and other services, owners of all companies should make sure their business pops up on the screen with a toll free phone number. Given the choice, the customer–with phone in hand–will likely choose an option that offers toll free.
Filed under: Information | Tagged: 1-800 phone numbers, 1-800 service, toll free, toll free number | Leave a comment »
When the popular 800 numbers became scarce, the FCC introduced the 888 and 877 numbers in the mid-1990s and the 866 pre-fix in 2000. Available stock of toll free numbers is quickly depleting and industry insiders are awaiting the release of the 855 numbers currently reserved by the FCC. Insiders say these numbers may not be released for several years.
Read more here.
Filed under: Information | Tagged: 800 number, 800 numbers, fcc, federal communications commission, phone numbers, toll free, toll free service, toll free services | Leave a comment »
Toll Free Administration
Management and Oversight Structure
* Break Up the SMT
* Owner/Operators cannot be affiliated with the Administration, Data Center or SCP
* Need Neutral 3rd party Toll Free Administrator, Data Center and SCP
Doesn’t make sense? Go here.
Filed under: Information | Tagged: Amendments, fcc, Providers, telecom, Telecom Bills, toll free | Leave a comment »
Airline toll free numbers have been ultra-busy over the past couple of weeks as inclement weather, holiday travelers, and a recent terror attack increased phone traffic between passengers and carriers. Nationwide, airlines reported a significant hike in calls to their toll free phone numbers as concerned passengers checked on flight delays, cancellations and new security rules.
Filed under: Information | Tagged: 1 800 numbers, 1-800 phone numbers, airline toll free numbers, toll free, toll free number | Leave a comment »
All too often people call up toll free providers and ask for a super popular number. When told that it is already owned by someone else, few go on a die hard mission to get the number they want. They may think they’ve found success when they come across someone on the internet promising to get them any number they could want. This is, unfortunately, too good to be true. Few ‘companies’ online do this as a side job, charging outrageous amounts for fake certificates of owner ship. Then they split…
Read more here.
Filed under: Information | Tagged: Carrier, Reputable Provider, Reputation, toll free, Toll Free Fraud | Leave a comment »
Did you see this recent advice in the Los Angeles Times Business Section. It is the same advice we here in the telecommunications business have been doling out for years:
From LA Times Business Section written by Karen Klein: Make sure your sales page includes product details and a toll-free customer service line. “The easier it is for customers to speak to a real human being, the less likely they are” to return merchandise or resort to a credit card “chargeback,” said Brien Heideman of BadCustomer.com.
Filed under: Information | Tagged: customer returns, customer service, LA Times, toll free, toll free numbers | Leave a comment »
The past few years have shown a surge of at home shoppers. The internet has helped develop this multi billion dollars industry of shopping by home. You don’t have to deal with traffic, people, etc. All you have to do is have a catalog or computer and you’re good to go!
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Filed under: Information | Tagged: Christmas, Home Shopping, shopping, toll free, x-mas, xmas | Leave a comment »
As we anticipated due to the buzz we heard prior to the holidays, there was a surge in toll free phone numbers given as gifts this holiday season. It appears that toll free phone numbers were mostly given for personal use so that family members and friends could stay in touch. Elderly, grandchildren, college kids and others who will now pay less than they would for long distance and cellular plans. In many instances, the “giver” pays for the subscription for the number and then a portion of, or all of, the monthly bill. And why not? Toll free is so affordable that it is a creative and inexpensive gift to give.
Filed under: Information | Tagged: 1-800, Personal Toll Free, toll free, toll free numbers, toll free service | Leave a comment »
…Verizon? They are talking about stopping service to customers who are using toll free numbers from Vonage. Vonage uses VoIP service which isn’t the most reliable. It is thought that maybe Verizon is getting a lot of cranky customers who use Vonage for a toll free and it’s clogging up their customer services lines… No one can be sure but the threat is out there.
Read more here.
Filed under: Information | Tagged: toll free, Toll Free Loss, verizon, Vonage | Leave a comment »
