T.A.C. Update on Reintroduced Rationing Bill

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

FCC Narrowing Gaze Upon Number Hoarders

According to the FCC, hoarding and warehousing numbers is prohibited and punishable with severe fines.

Along with hoarding, the outright sale of specific toll free numbers is likewise illegal. Some crafty entrepreneurs have attempted to skirt the regulations by “leasing” or “renting” numbers. But industry insiders say the crackdown on illegal use of toll free numbers is aimed at this practice too.

Read more here.

Southwest’s Toll Free TTY Hotline

Southwest Airlines currently offers toll-free TTY (teletypewriter) and video relay access, giving deaf and hard-of-hearing customers direct access to their customer service hotline. With this toll free service, deaf, hard-of-hearing, and speech disabled customers needing to call Southwest Airlines or can dial a dedicated toll-free TTY telephone number: 800-533-1305. That number is answered by a Sprint relay agent. The Sprint relay agent relays information between the Customer Service representative and the relay user in English or Spanish.

Ownership of a Toll Free Number is the Best Way to Go

Toll Free clients should be advised that they could be unpleasantly surprised down the road if they rent or lease a toll free phone number. Ownership is generally better and far less risky as there can be no surprise loss of a valued number due to canceled service.

Why is Finding a Good 800 Number So Laborious?

With the fixed amount of available 800 numbers shrinking fast, subscribers who waited to secure toll free service are now learning why it is so difficult to obtain a number.

Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand.

Read more here.

Finding a Good 800 Toll Free Number Can Be Time Consuming

With the fixed amount of available 800 numbers shrinking fast, subscribers who waited to secure toll free service are now learning why it is so difficult to obtain a number.

Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand.

Establishing a Good 800 Can Be Somewhat Difficult

Toll free service has become a staple of all successful businesses. Demand has grown quickly but the supply of numbers has remained stagnant.

Adding to the problem, insiders say 800 numbers retired back to the main database for someone else to use are scarce. Toll free numbers have such an extreme positive impact on any company, that it is rare for business owners to cancel their numbers. A plea for unused numbers to be released offered a brief reprieve earlier this year. But within weeks, the supply dropped again as thousands of new subscribers invested in toll free service each day.

Read more here.

Government Officials Say Something Must Be Done

Thirteen years after the federal government rationed the dwindling supply of toll free numbers, reports are circulating that rationing will once again be implemented. Severe shortages of 800 numbers are forcing these extreme measures as a means of protecting the limited remaining supply.

The Federal Communications Commission (FCC) has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. With available 800, 888, 877, and 866 numbers at all all-time low, insiders fear the numbers will run completely dry, hurting business and creating an out-of-control black market.

Read more here.

Bill Copies are Required to Port Your Toll Free Number

Recently there have been reports of some rogue toll free companies that claim you don’t need a bill copy, or that if a bill copy is requested you should dispute having to send one.

The bottom line is that phone companies that require bill copies have no liability because they create an environment that has no liabilities; the other “phone companies” create glitches and cause problems.

Read more here.

Toll Free Held Hostage

Toll free providers are as apt anyone to make a mistake. Sometimes the mistake can cost you big time…

Read more here.