Southwest’s Toll Free TTY Hotline

Southwest Airlines currently offers toll-free TTY (teletypewriter) and video relay access, giving deaf and hard-of-hearing customers direct access to their customer service hotline. With this toll free service, deaf, hard-of-hearing, and speech disabled customers needing to call Southwest Airlines or can dial a dedicated toll-free TTY telephone number: 800-533-1305. That number is answered by a Sprint relay agent. The Sprint relay agent relays information between the Customer Service representative and the relay user in English or Spanish.


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