This week, the Federal Administration on Aging unveils its new 1-800 elder care locator. Anyone who dials the toll free telephone number, 800-677-1116, from 9 a.m. to 8 p.m. Eastern time weekdays will speak to a representative prepared to answer questions about government services and refer seniors and caregivers to local agencies that can help.
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In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.
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We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?
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Toll Free Service Management System News 