If you currently control your own 1-800 toll free phone number (or 888/877/866) and choose to transfer your toll free number to another company (also called ‘porting your number’) the company you are transferring it to will require a bill copy, but why?
Read more here.
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Thousands of victims of massive floods in the northeast states this week are reaching out to FEMA and other agencies for help. Residents and business owners can start the application process by calling 1 (800) 621-FEMA (3362) or 1 (800) 462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone service is available from 7 a.m. to 10 p.m. Applicants should be prepared to provide information about their insurance coverage. President Barack Obama on Monday issued a disaster declaration for many New England counties. The relief applies to rainstorms occurring March 12 or later.
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Heeding recent warnings about the rapid decline of 800 numbers, subscribers are applying for toll free service at record rates. A steady stream of requests are pouring in for toll free 800, 888, 877, and 866 numbers and applications are expected to continue to rise this year.
Read more here.
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In California, another inventive way to use toll free to help the populace. The director of California’s Department of Social Services, has launched a toll free hotline to provide access to all Safe Surrender Baby site locations in California. Residents can now call 1-877-222-9723 to obtain hospital and designated fire station safe surrender site locations within their local communities. Since the Safe Surrender Baby law began in 2001, 331 newborns have been safely surrendered in California. Under the law, a parent can confidentially turn over a baby to any hospital or designated Safe Surrender Site in California. The parent or surrendering person is not required to provide his or her name and is protected from prosecution for child abandonment if the baby has not suffered abuse.
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Virtual offices are popping up all over the place. When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs.
Get more info on virtual offices here.
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To overcome shortages of 1-800 numbers in the past, 888 and 877 were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers debuted. But toll free numbers have become such a valuable commodity that the stock is once again depleted. Read more here.
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You’ve heard of human organs on the black market; but, toll frees? The FCC has the 855 pre-fix reserved to alleviate the shortage but has not yet announced plans to release those numbers.Read this full story here.
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UPDATE: The scarcity of toll free numbers is having an impact on telecom businesses nationwide. At&t no longer has 800 area codes available through it’s online toll free lookup tool. A number of other providers have followed suit and stopped offering the 800 numbers to their telephone subscribers.
Read more on the depleted stocks of 800 numbers
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Ringcentral reported via their twitter account today that their:
“Service is Down”
For almost 3 hours, Ringcentral Services were OUT OF SERVICE. One ringcentral customer said:
“It’s disappointing that in the middle of the day on a crucial business Monday, a company like Ringcentral can lose phone service they are suppose to be providing to customers. How can they not ensure reliability?“
Services we reported down at 12:43 and up by 3:43 pm PST
March 29th 2010
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Toll Free Service Management System News 