If the FCC discovers illegal hoarding, they immediately send out disconnect and suspend letters to the owner of the numbers. Additionally, the brokering of toll free numbers can result in hefty fines.
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Insiders say to avoid being caught in an undercover investigation and facing hefty fines from the Federal Communications Commission, anyone interested in obtaining an 800 number should deal with reputable service providers such as Qwest, or AT&T. Continue here to get full story.
Filed under: Information | Tagged: 1-800, 800 number, 800 numbers, 877, 888, fcc, fcc law, toll free, toll free numbers | Leave a comment »
A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service an affordable and indispensable tool for any type of business.
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Some companies exclusively use fiber optic technology. Other toll free number service providers still use the less reliable VoIP, which does not provide the consistent connections of fiber optics. In fact, in some circumstances with VoIP, if the power fails, phone calls cannot be transmitted at all.
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Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand. This demand is hard-pressing businesses to take action and get a toll free number as soon as possible. Get the full story here.
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Virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means all telephone communications can be monitored as part of legal, warranted, surveillance by law enforcement agencies. However, fiber optic communications are a possible exception for some wiretapping purposes because detecting transmission through the fiber optic cables is very difficult.
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At a recent conference, toll free phone service was discussed and the general consensus is that there is no downside to releasing more toll free numbers. With a larger supply, there would be a reduction of improper distribution of these numbers–the legitimate service providers would benefit enormously. Business owners and subscribers would likewise benefit because they could get new custom numbers that meet their needs. Domain names could be more easily matched. There are countless benefits and really no disadvantages that any of the representatives could think of. The release of 855 numbers, sooner rather than later, will help across the board.
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The FCC cannot provide any information about the status of a toll-free number or a request for a toll-free number on behalf of a customer. The FCC cannot reserve or hold numbers for a customer but they can mediate conflicts that arise over rights of ownership of specific numbers.
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It is important that those of us in the industry remember, and remind all our contacts, to carefully research toll free phone service providers. Make sure they are legit and established. And always remember that under federal law anyone can always transfer or “port” a number to another provider that can offer better rates, more flexible plans, and an array of features. There is no reason to settle for substandard service when a number can be transferred. A good service provider will help, wont charge exorbitant fees, and will do most of the work. This good service benefits the entire industry.
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Toll Free Service Management System News 