T.A.C. Update on Reintroduced Rationing Bill

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

Federal Oversight of Toll Free Management

The FCC has a long history of reviewing legislation with regard to the use of toll free. For instance, the Telecommunications Act of 1996 amended section 228 to impose more stringent restrictions on the use of toll-free numbers to charge consumers for information services. On July 11, 1996, the Commission amended its rules governing interstate pay-per-call (900 numbers) and other information services to address abusive practices that threatened public confidence in toll-free numbers and left telephone subscribers vulnerable to unexpected charges for calls and information services.

Vets Get Help Through A Toll Free Numbers

The newest way to use toll free to help veterans begins next month in New England. The Massachusetts Bar Association will sponsor a Veterans Dial-A-Lawyer call-in program on Wednesday, November 17. Veterans who have legal questions toll free 877-686-0711 from 5:30-7:30 p.m. to speak to volunteer attorney. The Veterans Dial-A-Lawyer is provided at no charge. Government and private sector use of toll free phone numbers is continuously growing.

Some Say Rationing is Impossible but History Doesn’t Lie

In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

855 and 844 Area Codes Equate To Millions Of Options.

When you do the math, you realize that the new 855 area code toll free phone numbers, along with the pending new 844 numbers, equate to millions of new custom telephone number options for subscribers. With millions of new opportunities, business owners can create memorable custom toll free numbers to enhance their marketing and customer outreach. The possibilities are huge.

More Opportunities With 855 and 844 Numbers

Just like 855 area code phone numbers just did (and 800, 888, 877 and 866 before that) the new 844 toll free numbers will add millions of options for subscribers looking for a perfect custom number to match a business name, brand or a domain name. When the 844s come out, there will be many more opportunities for toll free subscribers.

Is Toll Free Rationing a Real Possibility?

In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

Consumers Clamor for 855 Numbers

We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?

Consumers Rely on 800 Support Lines

American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.

Toll Free Auctions Tempting But Illegal

Sales of sought-after toll free numbers on eBay continue even as reports of the FCC looking into improper turnover of these numbers continues. Log on now and you will see listings. A black market for toll free numbers has emerged and attempts to illegally buy and sell choice numbers is increasing. According to regulations enacted by the FCC in 1997, toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines. But that hasn’t stopped brokers from attempting to sell numbers on Internet websites and auction sites such as eBay.