1-800 Numbers Help Vets Reach Services This Holiday Weekend

This week of July Fourth, veterans’ groups nationwide typically receive twice the number of inquiries and requests for help than at other times of the year. usual. There are numerous veterans advocacy services available through 1-800 phone number inquiries. There are several dozen toll free numbers listed exclusively for organizations and agencies offering some type of service for U.S. veterans. (866-VETS-NJ4U and 800-273-TALK are two examples.)

Federal Oversight

The FCC does not play a role in the assignment of new toll free numbers. Instead, they regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the FCC has declared that the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers (resp. orgs) and phone companies. Subscribers have the option of shopping around for the best quality and the best rates.

As Soon As We Hear About 855……

Here in this industry we field a lot of questions about telecommunications and, in particular, toll free telephone service. Most notable lately are questions about whether or not new 855 area codes will become available for use. As we have stated here many times, we are still unsure exactly when the 855 numbers will be released but the rumors suggest very soon. We will continue to keep all our readers posted and as soon as we hear anything at all about 855 numbers we will let you know through this blog.

Call Capture Now Standard

The Call-Capture feature, available from some toll free carriers, is an indispensable marketing tool that can be used in a variety of ways. Using Real-Time Automatic Number Identification (ANI) every single call to a 1-800 number can be identified. ANI provides a business owner with the caller’s ten-digit phone number, even if the call came from a blocked number. With this tracking feature these blocked calls can be unblocked and made available to the subscriber. With every call to a toll free number accounted for, the subscriber can develop very specific marketing plans.

Hollywood and Bollywood Announce Toll Free To Combat Piracy

The Hollywood Reporter has announced that movie moguls in both Hollywood and Bollywood are joining forces to fight movie piracy, using a toll free telephone number. The recently formed group between Hollywood and Bollywood to battle piracy will now be known as the Alliance Against Copyright Theft, and this week announced a toll free anti-piracy hotline. The  AACT will launch the toll free hotline to report piracy. The anti-piracy hotline will allow people to register their piracy complaints without revealing their identity by calling the toll free phone number.

Today Show Crowd Shows Off Toll Free

The spectator crowd at the Today show today held numerous signs advertising toll free telephone numbers–with all four toll free area codes. Ads for legal services, charitable causes, retail, and so on. Every pan of the camera revealed a new ad with a toll free phone number. We didn’t notice one ad without one in fact. Good way to get free advertising on national television and to incorporate your toll free number.

1-800 Number Supply Dramatically Reduced

With more than 8,000 toll free numbers registered each day, the supply of available numbers is quickly depleting. This scarcity is causing a rush to obtain new toll free numbers or obtain disconnected numbers returned back to the system.

Toll free numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800, 888, 877, and 866 numbers are at an all-time low.

Read more here.

Contracts Thwart Ports

Signing a long-term contract with a toll free carrier could prevent you from switching providers if you end up dissatisfied with the service or fees. Toll free numbers have been portable since 1991—this means you have the ability to switch carriers and “port” your number, in other words take it with you. All toll free customers should be aware that signing a long-term contract could be detrimental. There are plenty of carriers that provide toll free service without contracts or with very flexible short-term contracts.

What To Do About 855?

Someone asked recently what they could do to help in the movement to get the 855 toll free telephone area codes made available. Writing to your federal elected official is one option. The 855 numbers are currently held by the FCC until they are deemed needed for public use. In our opinion, the pool of 855 toll free numbers would be helpful to ease the burden of decreasing available toll free phone numbers and would reduce the illegal hoarding and distribution of these numbers.

Experts Forsee 855 Numbers As Highly Sought After

Widespread concerns about the dwindling supply of toll free numbers may not be addressed anytime soon. According to sources at the 800 Service Management System (SMS/800) the reserved 855 pre-fix, intended to restore stocks of toll free numbers, may not be released by the Federal Communications Commission for several years. In fact, industry insiders say the release of 855 may be put off until 2011.

Read more here.