Toll Free Simple Solution for Tickets and Info

NASCAR and Convergys Corporation have launched a toll free phone number for fans to call for all their NASCAR Sprint Cup, Nationwide, and Camping World Series tickets needs. Fans can call 1-866-GO-NASCAR for tickets and information to NASCAR events across the country. This toll free number allows one single, easy-to-remember free phone number for tickets and information. Research conducted by Convergys in 2010 found that more than half of consumers prefer a self-service solution like a toll free number.

Clearing Up Misunderstandings

Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.