Consumers rejected for appliance rebates are still trying to understand why their Energy Star model numbers were listed as invalid. Officials say that some of the people who got those error messages shouldn’t have. Officials estimate that about 20 percent of the thousands who have applied for rebates since the program began on March 26 have received postcards saying their paperwork was invalid or incomplete. Others were returned for not sending in an original receipt or a proof-of-recycling form. For valid rebate info, call the toll free rebate hotline: 1-888-686-8896.
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