VoIP allows the calls to be made from a computer, a special phone, or a regular phone. To use VoIP, a broadband, or high speed, connection is required. If the caller is using a regular phone, the connection is converted to a normal telephone connection before it reaches its destination.
Unlike fiber optic service, VoIP service may be lost during power outages. Connections to faxes are often problematic as are calls for emergency services.
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