VoIP is an Option but is it the Right Option?

Posted on September 30, 2010 by smsgov

VoIP allows the calls to be made from a computer, a special phone, or a regular phone. To use VoIP, a broadband, or high speed, connection is required. If the caller is using a regular phone, the connection is converted to a normal telephone connection before it reaches its destination.

Unlike fiber optic service, VoIP service may be lost during power outages. Connections to faxes are often problematic as are calls for emergency services.

Read more here.

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State Municipalities Provide Toll Free Hotlines

Posted on September 30, 2010 by smsgov

Every one of the 50 States have 1-800 hotline phone numbers advertised for citizens to report crisis situations, health concerns, child neglect, environmental problems, and to request constituent assistance. Nationwide, smaller government agencies–counties, towns, and villages—are likewise beginning to offer their residents 1-800 numbers to report concerns and to ask questions.

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