Carriers Need To Notify/Educate About Toll Free Transfers

It is important to keep in mind that when subscribers transfer a toll free phone number from one carrier to another there should be no–or very limited–interruption in service. Carriers need to make sure subscribers understand that in most instances service can be transferred without any down time. If working with quality companies, the subscriber should fine the transfer to be seamless. The bulk of the work is completed before the new phone company forwards a transfer request and this process should take just a few days. To educate the consumer, toll free providers should discuss the transfer process with potential subscribers who may be suffering with poor quality toll free service because they fear costly interruptions if they transfer.

866 Numbers See Increase in Popularity

866 numbers are the newest toll free numbers, released by the Federal Communications Commission in 2000 to address the shortage of 800, 888, and 877 numbers. Once consumers began to recognize the 866 pre-fix as toll free, the value of 866 soared. Recent studies indicate that 9 out of 10 consumers recognize 866 as a toll free number. The 866 numbers are more popular then ever before, increasing in demand every day.

But insiders warn that just like 800, 888, and 877, the 866 numbers are in short supply. A nationwide demand for toll free service has caused supplies of the limited available phone numbers to plummet.

Read more here.

Don’t Forget The Regulations

Some people in the toll free industry would be benefited by remembering that according to regulations enacted on April 11, 1997 by the Federal Communications Commission, toll free phone numbers cannot be sold or brokered under any conditions. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences and they are still active and enforced.