Indisputable Success Of Toll Free Service

The indisputable success of toll free phone numbers in the marketing world is the source of much discussion. It appears to be fail-proof. Customers who make transactions over the phone tend to order more merchandise than by internet or mail. Customer returns tend to decrease dramatically if customer support is provided over the phone. An response rates soar when advertisements include a toll free number. Studies show that customers equate toll free numbers with high quality services and products. Any company with a quality toll free number–especially a vanity number that matches their brand, name or image–sends the message that their products and services are of superior quality to those of a competitor.

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Officials Discuss Shortages, No Solutions Yet

The debate about toll free phone service continues. There has been a lot of discussion about concerns that the supply of available 1-800 numbers is nearly exhausted. There have not been any new toll free numbers introduced in the past nine years and an estimated 8,000 numbers or so are assigned each day. With demand high and supplies low telecommunications leaders are worried that this will create a real economic problem for United States businesses. Others argue that the problem is not too bad, yet. The debate continues.

Toll Free Numbers Finding a Place in the Home

The popularity of 1-800 numbers is surpassing that of local phone numbers at rates exceeding industry expectations.

Toll free service has increased at such a fast pace that the supply of available 1-800 numbers is at an all-time low. According to the Federal Communications Commission 1-800, 888, 877 and 866 numbers are increasingly popular for businesses and for personal use. With no plans for the addition of new numbers, the existing supply is quickly depleting.

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