Toll Free Public Announcements

Toll free service is the perfect way to convey informational messages to the public. Government agencies use them all the time to provide data, instructions, and information during a crisis. Businesses are starting to use the same method.
It makes sense to put taped informational messages on toll free lines rather than on standard phone numbers. Callers who need information won’t have to pay for the call and employees wont be disrupted to repeat the same information over and over.

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Contrary to What Some Would Like You to Think, 800 Supplies Dangerously Low

With more than 8,000 toll free numbers registered each day, the supply of available numbers is quickly depleting. This scarcity is causing a rush to obtain new toll free numbers or obtain disconnected numbers returned back to the system.

Toll free numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800, 888, 877, and 866 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the Federal Communications Commission to introduce a new pre-fix.

Read more here.