Government Officials Say Something Must Be Done

Thirteen years after the federal government rationed the dwindling supply of toll free numbers, reports are circulating that rationing will once again be implemented. Severe shortages of 800 numbers are forcing these extreme measures as a means of protecting the limited remaining supply.

The Federal Communications Commission (FCC) has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. With available 800, 888, 877, and 866 numbers at all all-time low, insiders fear the numbers will run completely dry, hurting business and creating an out-of-control black market.

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Toll Free Calls De Rigueur

American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.