The IRS has set up 1-800-829-1954 for taxpayers to seek assistance for refund information: 1-800-TAX-FORM to alter information on your submitted tax form: and 1-877-777-4778 for general assistance.Get the full story here.
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Unfortunately in our business we hear about too many scam companies and phone businesspeople who take advantage of unsuspecting consumers. For the legitimate companies, good phone service, a toll free number and a virtual office system can help bring immediate trust to the mind of the consumer. They will see a solid, reputable company behind that phone system and toll free number. good phone systems and toll free phone numbers provide a sense of security for customers. By offering this service, bona fide business owners can distinguish themselves from the frauds. Most customers equate a toll free number with an established business. A business owner who offers a toll free number for clients and customers will differentiate itself from the deceptive companies.
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With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference.Get more info on this here.
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The Indiana Health Department set up a toll-free line to help confused consumers identify peanut products now recalled for possible salmonella exposure. The list is so big it would take 400 pages if you tried to print it all out. Read the full story here.
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If you have been keeping up with recent financial reports in our industry you know that total industry revenues are fluid and in some cases decreasing. Telecommunications services in 2007 were about $238 billion, compared to about $237 billion in 2006. Revenues for fixed local service providers remained at about $78 billion, while wireless service providers’ revenues increased to about $117 billion, from about $110 billion, and toll service providers’ revenues decreased to about $43 billion, from about $49 billion. One way to get the toll free providers’ more revenue is to release the 855 numbers. We hope the FCC heeds this advice.
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Bell Canada recently announced it is increasing its rates for toll free service. This is an important reminder that subscribers should carefully shop around before signing on for toll free service.Read more about this increase here.
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Remember all the hubbub with the DMV shutting down their toll free numbers? The reinstatement of their toll frees was eminent, or is it? Read more here.
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The economy is rallying but there is a lag time for new jobs and the unemployment rates are still quite high, even still rising in some states. To address the needs of the unemployed, some states are using toll free numbers to provide information and resources. For instance, New Mexico has launched a new toll free number to help unemployed people claim jobless benefits. The new number, 1-877-664-6984, has service available in English and Spanish.
People seeking unemployment insurance can do their weekly certification and reset their personal identification number using the toll-free telephone number without having to call a state Department of Workforce Solutions customer service representative. The new service has 999 incoming lines and is available 24 hours a day.
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To use VoIP, a broadband, or high speed, connection is required. If the caller is using a regular phone, the connection is converted to a normal telephone connection before it reaches its destination.Get more info here.
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Toll Free Service Management System News 