Toll Free Numbers Reduce Security Risks

Concerns about Internet fraud and other scams can harm legitimate business sales. But business owners nationwide are finding solutions to this growing problem by using toll free phone numbers to communicate with their customers. Toll free phone numbers provide a sense of security for customers wary of scam businesses. Scammers won’t save the customer money by paying for the calls themselves. By offering toll free, business owners can distinguish themselves from the frauds.

Be Aware

As telecommunications experts, we are actively spreading the word about the scarcity of good toll free numbers. Are we succeeding? Business owners should be educated and prepared for the shortfall at a time when they may need the advantages of toll free the most. With the economy still floundering, this dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers and sustain relationships with existing customers. We know that toll free helps businesses. But getting good numbers, with supplies dwindling, is becoming a challenge. The best advice, still, is to obtain a good toll free phone number today.

Who is in Charge of all the Toll Free Numbers?

The millions of subscribers signing on for toll free service each year are quickly learning about the vital role of the 800 Services Management System (SMS/800).

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.

Read more here.

Experts Agree Toll Free Shortage Looks Dire

Government officials and telecommunications insiders agree that say something must be done to offset the problem of depleted supplies of available toll free numbers. But will this mean a possible rationing program and a tougher crackdown on the burgeoning black market? Attempts to profit from the illegal sale of 800, 888, 877 and 866 numbers are in response to rapidly dwindling supplies. As with any commodity in high demand, a black market for toll free numbers has emerged. Some feel that rationing may just make the problem worse.

Toll Free Number To Get On Do Not Call List

From the Better Business Bureau website:

Have you gotten an email forwarded to you by one of your friends lately saying that one day very soon the list of all cell phone numbers is going to go public and you will be spammed by unwanted sales calls?  Actually, it’s not going to happen.

There are some rumors that just will not die, and this is one of them.  Since at least 2004 there’s been an email making the rounds that says that all cell phone numbers are about to go public and be released to telemarketers.  According to the email, you will be spammed by sales calls (and they will go on your cell phone bill) unless you call a special number at the national Do Not Call (DNC) Registry to get your cell phone number blocked for the next 5 years.

So, what’s the real deal?  Well, there is a national DNC Registry, and there’s no harm in registering your cell phone number on it, but there is NO national release of cell phone numbers scheduled or planned.  According to the Web site snopes.com, this rumor started several years ago when some of the major wireless companies planned to create a 411 national directory.  In the end, the directory never happened – but the rumor that it’s out there and telemarketers will soon have access to it just won’t go away.

The Federal Trade Commission (FTC) has a special Web pagehttp://www.ftc.gov/opa/2007/02/dnccellphones.shtm about this story-that-will-not-die.  On it they say that:

  • Cell phone numbers are NOT being released to telemarketers, and you will NOT soon be getting telemarketing calls on your cell phone.
  • There is NO deadline to register your cell phone number with the DNC Registry.
  • Telemarketers are not allowed to use automated dialers to call cell phone numbers. Since that’s what most of them use, they wouldn’t be calling your cell phone number even if they had it.
  • There is only one DNC Registry. There is no separate one for cell phones.  The DNC Registry registers both cell phones and land lines. You must call from the phone number that you want to register. If you register online, you must respond to a confirmation e-mail.
  • And, by the way, in 2007 the FTC got rid of the 5-year expiration date on DNC registries.  So once your number’s registered, you won’t have to renew it.

To put your phone number in the DNC Registry, go to www.donotcall.gov or call toll-free, 1-888-382-1222.  But there’s no need to panic if you don’t get around to it today.

800 Demand Could Lead to Halts in Service

Telecommunications industry sources now say an unthinkable embargo on new toll free phone service in the United States is a real possibility within the next year. Facing a severe shortage of available 800-numbers, a skyrocketing demand for toll free service and an emerging black market for 800 numbers, insiders say officials feel they are left with no choice but to impose an embargo.

Read more here.

We Have The CALEA Info

Get the CALEA details here.

Call Toll Free Number About Letter-Scam

Better Business Bureau offices across the U.S. have received concerns from consumers have about a letter they received informing them that they “qualify for an award of 2 (free) roundtrip airline tickets.” The letter comes from Nicholson Barnes, a Scottsdale, Ariz.-based sweepstakes marketing company with an “F” rating, the lowest letter grade assigned by BBB. This is labeled as a scam. If you receive that letter or any similar questionale correspondence, call toll free toll-free 1-800-552-4631 to check out the business.

Are You Secure?

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Hotlines Connected Populace to Municipal Services

Every one of the 50 States have 1-800 hotline phone numbers advertised for citizens to report crisis situations, health concerns, child neglect, environmental problems, and to request constituent assistance. Nationwide, smaller government agencies–counties, towns, and villages—are likewise beginning to offer their residents 1-800 numbers to report concerns and to ask questions.