Toll Free Taboo: Number Hoarding

Under rules established in 1997 by the Federal Communications Commission, toll-free service providers cannot reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. By law, available numbers must be doled out on a first-come, first served basis off the main database maintained by the 800 Service Management System (SMS/800).

Read more here.

Most 800 Numbers Unavailable

UPDATE: The scarcity of toll free numbers is having an impact on telecom businesses nationwide. At&t no longer has 800 area codes available through it’s online toll free lookup tool. A number of other providers have followed suit and stopped offering the 800 numbers to their telephone subscribers.

Read more here.