APPLE Uses Toll Free To Connect With iPhone 4 Users

If you want some support with your new iPhone 4 and are hoping to test out FaceTime but don’t know anyone else with the latest handset? Apple has provided a toll-free number for users to call and video chat with a company representative. Facetime allows you to see who you are speaking with (think SKYPE over a phone) This week Apple sent out e-mails to customers, advising them they could try out FaceTime by calling 888-FACETIME (322-3846) number. The toll free phone number is available between 8 a.m. and 8 p.m. CDT.

Virtual Office Systems See Popularity Grow

When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.

Shortage + Demand = Crisis

Telecommunications industry sources now say an unthinkable embargo on new toll free phone service in the United States is a real possibility within the next year. Facing a severe shortage of available 800-numbers, a skyrocketing demand for toll free service and an emerging black market for 800 numbers, insiders say officials feel they are left with no choice but to impose an embargo.

Read more here.

Using Every Tool In The Marketing Box

Using Every Tool In The Marketing Box. Economic downfalls in 2009 and the first half of 2010 has led to the closings of thousands of retail stores and service companies with costly office overhead.  However, many of these companies have stayed profitable through phone and web sales. The majority of sales from catalog and websites are still made through toll free phone calls. And these days, large chain stores like WalMart and Target offer shoppers the convenience of buying over the phone. Toll free has helped many retail companies, large and small, stay afloat during this recession.

Portability A Guarantee

In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior service.

Toll Free Taboo: Number Hoarding

Under rules established in 1997 by the Federal Communications Commission, toll-free service providers cannot reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. By law, available numbers must be doled out on a first-come, first served basis off the main database maintained by the 800 Service Management System (SMS/800).

Read more here.

Most 800 Numbers Unavailable

UPDATE: The scarcity of toll free numbers is having an impact on telecom businesses nationwide. At&t no longer has 800 area codes available through it’s online toll free lookup tool. A number of other providers have followed suit and stopped offering the 800 numbers to their telephone subscribers.

Read more here.

Free Cell Service for the Less Fortunate

Free cell phones are now being provided to needy residents of the U.S. The program is called SafeLink and is intended for low-income families and anyone receiving Medicaid, Supplemental Security Income and other government assistance programs. Safelink is being hailed as a safety program for those who cannot afford phones to stay in touch with children and family or who may need to contact police and medical personnel.
For more information on the free cell phone program go to SafeLink.com or call 1-800-977-3768.

More Realtors Using Toll Free Numbers

Home prices and sales dropped again in the first quarter of 2010. Realtors throughout the country are tackling the ongoing housing crisis by offering toll free phone numbers. This marketing trend is aimed at helping struggling homeowners contact real estate agents without the burden of costly phone calls. By offering a 1-800 number, realtors can help cash-strapped sellers negotiate a quick sale before they fall into a foreclosure situation. Homeowners in trouble can reach out for free and discuss all their sales options with an experienced realtor.

BP CLaims Through Toll Free Lines

Any businessperson who has lost revenue due to the oil spill in the Gulf of Mexico is entitled to call BP toll free to submit a claim for reimbursement. BP said it has a 1,000-member team working to receive and process claims. It  is accepting calls through a toll free telephone number at 800-440-0858