FCC Monitoring 855 Reservations

The FCC has released data indicating that it will be using new computer technology to monitor the RESPORG activity for new 855 number reservations.

Some of the data the FCC will be analyzing is the Quanity of 855 numbers registered each day and the Length of time before each number is put into an Active status. The FCC has also commissioned at least one private company to compare, monitor, and report calling traffic on ALL newly registered 855 toll free numbers until June 18th of 2011.

Toll Free Customer Support Expected

American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.

855 A Success. Now, We Wait For 844 Numbers.

The new 855 toll free phone numbers are already a big success. Next, we look to the release of the 844 numbers. These should be released within the next 12-18 months, further addressing the shortage of the toll free number supply. With drafting of the release schedule already in place, these newest toll free supplies will be welcomed by millions of subscribers and consumers.

844 Next.

With so much buzz and volume over the new 855 toll free area code phone numbers, there is already talk that the next toll free area code (844 numbers) will be right on 855’s heels. The 844 could be released within the next 12-18 months. By then, the supply will likely be diminished and the need will be there.

Southwest’s Toll Free TTY Hotline

Southwest Airlines currently offers toll-free TTY (teletypewriter) and video relay access, giving deaf and hard-of-hearing customers direct access to their customer service hotline. With this toll free service, deaf, hard-of-hearing, and speech disabled customers needing to call Southwest Airlines or can dial a dedicated toll-free TTY telephone number: 800-533-1305. That number is answered by a Sprint relay agent. The Sprint relay agent relays information between the Customer Service representative and the relay user in English or Spanish.

Toll Free Area Code: 866

1-866 numbers are increasing in popularity. For many subscribers, it is easier to find a suitable 1-866 number these days than a 1-800 number. They are widely recognized as toll free numbers. AT&T introduced 800 numbers in 1967. Two decades later, when most of the 7 million possible numbers were taken, the 888 pre-fix was introduced. It took just two years for that supply to run dry. The FCC then launched 877 in 1998 followed soon after by 866.

Federal 800 Number Helps Aging

This week, the Federal Administration on Aging unveils its new 1-800 elder care locator. Anyone who dials the toll free telephone number, 800-677-1116, from 9 a.m. to 8 p.m. Eastern time weekdays will speak to a representative prepared to answer questions about government services and refer seniors and caregivers to local agencies that can help.

Is Toll Free Rationing a Real Possibility?

In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

Consumers Clamor for 855 Numbers

We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?

855 Area Code Could Be Launched Tomorrow

If reports are accurate, the new 855 toll area code numbers could be released as early as tomorrow. Be prepared and use an established toll free service provider. Get your ideal custom number ready to launch by speaking with a provider in advance. There are millions of new phone number combinations with each area code so there will be ample new options. We will keep you posted.