Tollfree Tip Lines

There are lots of ways to use a toll free number – they aren’t just for businesses or personal use. A recent news report show that toll free numbers are in high demand as “tip lines”. Many toll free numbers are being set up to allow normal citizens the “free”dom to let authorities know what’s going on. “I think people are more likely to report things if they know they can make a quick, free call,” notes a prominent psychology grad. To see what’s going on in your area click here.

Customer Service All About 1-800

Anyone who watched CBS Sunday Morning today saw an interesting feature story about customer service and how 1-800 numbers play a huge part in bringing together the customer with the business representative. Getting the toll free phone number is easy and affordable–staffing those phones with customer service reps who are friendly and make every effort to help the customer is the next step. It is essential to make sure these components work together for the best use of too free in customer service.

Housing Help Line Launched for Residents of New York State

New York State has launched a toll free number to help address its affordable housing crisis. Through a web site and toll free number, people in need of housing can be matched with landlords. This is a brand new initiative from the New York State Department of Health and the New York Office of Mental Retardation and Developmental Disabilities. The toll-free number to the bilingual call center is 1-877-428-8844, staffed weekdays from 9 a.m. to 8 p.m.

Feuding in Jamaica

According to Digicel, its revenue stream is being adversely affected because, along with other operators, it is unable to sell toll free services to corporate customers. Digicel complained that LIME has a monopoly in that segment of the market and corporate customers are “forced to use C&W/LIME’s toll free service and accept whatever prices and service standards C&W/LIME chooses”. Read more here.

Greater Demand Causes Supply Toll Free Supply To Be Cut Short

Thirteen years after the federal government rationed the dwindling supply of toll free numbers, reports are circulating that rationing will once again be implemented. Severe shortages of 800 numbers are forcing these extreme measures as a means of protecting the limited remaining supply.

Read more here.

A Month After 855 Number Released…..

Just a month after its release, it is clear that the new 855 toll free area codes are a resounding success. By all accounts, these numbers are quickly being optioned by subscribers. The supply will deplete more quickly than expected. But the new 844 numbers are not far behind. We expect that supply to be released within the next 12-18 months, creating even more toll free opportunities nationwide.

SMSGOV for Toll Free Information

Technology Marketing Corporation (TMC), based in Norwalk, CT and founded in 1972, is the world’s leading business to business and integrated marketing media company. Read more on it here.

Hoarding Toll Free Numbers is an Actionable Offense

According to regulations enacted on April 11, 1997 by the Federal Communications Commission (FCC) toll free phone numbers cannot be hoarded or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.

Tragedy Can Strike

Numbers are available on a 24-hour basis and will be manned by operators with full translation support for at least the next two weeks. The special numbers are designed to assist victims and their families with information about victim services. Get more info on this here!

Deeper Into The Digital Age In Telecommunications

And it is happening again….Verizon Pennsylvania Inc. will discontinue delivering 11.9 million of its white pages phone books to its residential and business customers. The state Public Utility Commission okayed Verizon’s request to stop its routine delivery of white pages, unless a customer specifically requests one. The new policy takes effect in January. This is an ongoing process and before long will be the policy nationwide. Another major change in telecommunications–saving paper and moving deeper into the digital age.