Posted on February 5, 2010 by smsgov
Toyota is, like so many companies do, using toll free phone numbers to handle their customer service. In the midst of a crush of calls related to their recent recall troubles, Toyota has implemented toll free numbers with bilingual service to answer all their customers concerns. After dealing with the inconvenience and danger of the recall, customers do not want to pay to call the company for information. This is true with any company in any circumstance. Toll free numbers are a necessity and more numbers are needed to address the growing demand for toll free service.
Filed under: Information | Tagged: toll free number, toll free service, toyota | Leave a comment »
Posted on February 5, 2010 by smsgov
It is important that those of us in the industry remember, and remind all our contacts, to carefully research toll free phone service providers. Make sure they are legit and established. And always remember that under federal law anyone can always transfer or “port” a number to another provider that can offer better rates, more flexible plans, and an array of features. There is no reason to settle for substandard service when a number can be transferred. A good service provider will help, wont charge exorbitant fees, and will do most of the work. This good service benefits the entire industry.
Filed under: Information | Tagged: 1 800 numbers, 800 numbers, Communications, toll free number, transfer phone service | 1 Comment »
Posted on February 5, 2010 by smsgov
By a narrow defeat, telecommunications insiders say a proposal to ration the limited supply of existing toll free numbers has suffered a loss at 800 Services management System (SMS/800).
Rumors that a rationing program for the few remaining 800 numbers was imminent circulated through the telecommunications industry earlier this month. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.
Read more here.
Filed under: Information | Tagged: 800, 800 number, ration, sms, sms800, toll free, toll free number, toll free numbers, toll free ration | Leave a comment »
Posted on February 5, 2010 by smsgov
By law, all toll free phone service providers must deal with SMS/800 while assigning or reserving numbers for their customers. SMS/800 keeps records on the status of all 800 numbers, service providers, and call routing options.
The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. SMS/800, started in the mid-1980s, manages all these numbers.
Read more here.
Filed under: Information | Tagged: 800 numbers, service management system, sms-800, sms800, toll free numbers, toll free service | Leave a comment »
Toll Free Service Management System News 