Tale Of Toll Free Service

A member of the Task Force recounted an anecdote the other day: He was dealing with the company that made a new product he recently purchased, There was a small problem or issue with the product. He was on the phone with the company representative, and on hold, for more than twenty minutes working out the matter. He was more than a little pleased that the company had a toll free phone number or else he would have paid for a 20-minute out-of-state phone call. In fact, he said he probably would not have called them at all, perhaps just returned the product to the store, if they had not included a toll free phone number on the package. There is no doubt that toll free helps customer service.

The Time to Invest In An 800 Number Is Now

Toll free service has become a staple for businesses, organizations, and not-for-profits. According to reports, 98% of Americans use toll free numbers regularly. Businesses can see increases of as much as 600 percent if an advertisement includes a 1-800 number. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

Read more here.

Toll Frees In High Demand

Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand. Read more here.