What Exactly Does “Porting” a Toll Free Number Mean?

In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.

Release of Additional Toll Free Area Codes Could Alleviate Strain

Rationing of toll free numbers could be avoided when the anticipated new toll free area codes are released. Insiders are speculating that there will be a shift in the telecommunications industry over the next 18 months as the expanded supply of good toll free numbers becomes available. The shortage has been a problem for many business owners in recent years and the time is now for the new numbers to be released.

Toll Free Quotas May Be Implemented

Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

The federal government rationed coveted 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. But the U.S. supply of available 1-800 numbers, dwindling for years, is again nearly depleted. Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call.

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Stay Informed About Possible Toll Free Rationing

The stock of available toll free numbers is now so depleted that insiders say government agencies may implement another rationing of the 800, 888, 877, and 866 pre-fixes within months. Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

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Savvy Subscribers Move Fast on 855 Numbers

Reports are rampant that the new 855 toll free phone numbers are quickly being secured by businesses, charities and for personal use nationwide since their release last week. Service providers are reporting high volume of interest in the new 855 phone numbers. The best combinations will indeed go fast. Then, the next round will be the 844 phone numbers will will likewise be scooped up swiftly by savvy subscribers.

Custom 1-800 Numbers a Thing of the Past?

Toll free numbers have such an extreme positive impact on any company, that it is rare for business owners to cancel their numbers. A plea for unused numbers to be released offered a brief reprieve earlier this year. But within weeks, the supply dropped again as thousands of new subscribers invested in toll free service each day.

Toll free service has a long history. 800 numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers.

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T.A.C. Update on Reintroduced Rationing Bill

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

AT&T’s Official Stance on Toll Free Number Brokering

Brokering a toll-free number or selling it to the highest bidder is not something that AT&T supports, as it violates our tariff with the Federal Communications Commission. Businesses have been known to broker specific vanity numbers, but the practice can lead to problems for other businesses who want to acquire vanity numbers legitimately.

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Federal Oversight of Toll Free Management

The FCC has a long history of reviewing legislation with regard to the use of toll free. For instance, the Telecommunications Act of 1996 amended section 228 to impose more stringent restrictions on the use of toll-free numbers to charge consumers for information services. On July 11, 1996, the Commission amended its rules governing interstate pay-per-call (900 numbers) and other information services to address abusive practices that threatened public confidence in toll-free numbers and left telephone subscribers vulnerable to unexpected charges for calls and information services.

Vets Get Help Through A Toll Free Numbers

The newest way to use toll free to help veterans begins next month in New England. The Massachusetts Bar Association will sponsor a Veterans Dial-A-Lawyer call-in program on Wednesday, November 17. Veterans who have legal questions toll free 877-686-0711 from 5:30-7:30 p.m. to speak to volunteer attorney. The Veterans Dial-A-Lawyer is provided at no charge. Government and private sector use of toll free phone numbers is continuously growing.